Support

Having problem after you bought a product? You can find driver, manual download, and FAQ on ASUS Customer Service website. To provide you the best service ASUS provides you different ways to make a contact with us as well.

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    U20A

    ASUS recommends Windows 8.  
    Model Number : N50 >
    • Processor & Cache Memory
      Intel® Core™2 Duo Processor SU9400 : 1.4 GHz
      Intel® Core™2 Solo Processor SU3500 : 1.4 GHz
      Intel® Pentium® M Processor SU2700 : 1.3 GHz
      Intel® Celeron® Processor L723 : 1.2 GHz

    • Operating System
      Genuine Windows Vista® Ultimate,
      Genuine Windows Vista® Business,
      Genuine Windows Vista® Home Premium,
      Genuine Windows Vista® Home Basic,
    • Chipset
      Mobile Intel® GS45 Express Chipset
    • Main Memory
      DDR2 800 MHz SDRAM, 2 x SODIMM socket for expansion up to 4GB SDRAM
      *Due to the 32-bit operation system's limitation, only 3GB will show up with a 4GB memory. The 64-bit operating system will not have this issue. For more information, please check Microsoft's support site: http://support.microsoft.com/kb/946003

    • Display
      12.1" WXGA Resolution 1280x800, LED backlight,Color-Shine (Glare-type),Asus Splendid Video Intelligent Technology,AI Light Sensor embedded
    • Video Graphics & Memory
      Embedded Intel® GMA X4500MHD
    • Hard Drive
      2.5" 9.5mm SATA
      500GB, 320GB,
      250GB,
    • Optical Drive
      5.25" , 9.5 mm
      DVD Super Multi Double Layer
    • Card Reader
      8 in 1 card reader, SD,MMC,MS,MS-Pro,xD,mini SD w/ adapter,MS-Duo,MS-Pro Duo via adapter(not push type)
    • Video Camera
      1.3 Mega Pixel web camera
    • Fax/Modem/LAN/WLAN
      Integrated 802.11a/b/g/n
      Built-in Bluetooth™ V2.1+EDR
      Intel® Wireless WiFi Link 5100 ABGN
      10/100/1000 Base T
    • LED Status Indicator
      Power-on/Suspend
      Battery Charging/full/low
      Storage device access
      Capital / Scroll / Number Lock
      Wireless on status indicator
    • Interface
      1 x Express card
      1 x Microphone-in jack
      1 x Headphone-out jack
      1 x VGA port/Mini D-sub 15-pin for external monitor
      3 x USB 2.0 ports
      1 x RJ45 LAN Jack for LAN insert
      1 x HDMI
    • Hot Keys
      Function Keys:
      Fn+F1 Suspend switch
      Fn+F2 WLAN switch
      Fn+F3 Keyboard light down
      Fn+F4 Keyboard light up
      Fn+F5 Brightness down
      Fn+F6 Brightness up
      Fn+F7 LCD on/off
      Fn+F8 LCD/CRT switch display
      Fn+F9 TouchPad Lock
      Fn+F10 Volume on/mute
      Fn+F11 Volume down
      Fn+F12 Volume up
      Fn+Ins Numeric Key Pad on/off
    • Audio
      Built-in speaker and microphone
      SRS Premium Sound
    • Keyboard
      18.3 mm illuminated chiclet keyboard
    • Battery Pack & Life
      3/6/9 cell
    • AC Adapter
      Output: 19 V DC, 2.1 A, 40W
      Input: 100~240 V AC, 50/60 Hz universal
      3/ 2 pin compact power supply system
    • Dimension & Weight
      29.8 x 22.5 x 2.20~2.90 cm (W x D x H)
      1.7 kg (with 3 cell battery)
      1.9 kg (with 6 cell battery)
    • Security
      BIOS Booting / HDD User Password Protection and security lock
      Kensington lock hole
    • Supplied Accessories
      Optical Mouse
      Carrying bag
    • Multimedia Software
      ASUSDVD 6-in-1
      ASUS AI Touch Media
    • Virus & Tool Software
      Adobe Acrobat Reader 8.0
      Power2Go
      Trend Micro Internet Security 2009
    • ASUS Utility
      Asus Win flash for BIOS and Driver live Update
      ASUS CopyProtect
      ASUS SmartLogon
      ASUS Net 4 switch
      Asus Power4Gear eXtreme
      Asus Live Update
      Asus Multi-Frame
      Asus NB Probe +
      ASUS Life Frame 3
      Virtual Camera
      Asus Wireless Console
      ASUS Splendid
      ASUS Express Gate
      Asus Screen Saver
    • Warranty & e-support
      2-year limited global hardware warranty
      *different by country
      1-year battery pack warranty
      On-line problem resolution through web interface (BIOS, Driver update)
      OS (Microsoft Windows Vista) install/uninstall consultation
      Bundled software install/uninstall consultation
      ASUS software supporting