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    ASUS PadFone 2 Customer Care Notice

    Dear PadFone 2 users,

    We have identified a compatibility issue with earlier versions of the PadFone 2 firmware which has caused the eMMC storage problems for a small number of users.

    This issue has already been addressed by the 10.4.12.24 firmware which was recently released. As a precaution, we highly recommend all PadFone 2 users to perform an Over-The-Air (OTA) upgrade to this new firmware version as soon as possible.

    Users may also send the PadFone 2 units to our customer service centre for a free hardware health check before 30 June 2013. You may find out more about this service by contacting our customer care hotline at +65 6415-7917.

    We sincerely apologise for any inconvenience caused.

    Thank you.