Important Information

ASUS TAICHI Exclusive warranty service

Location Phone Number Open Hour
America Canada 8664552787 English NB-Taichi Support:24hr
USA
Mexico +1-8008367847 08:00-20:00 CST (Mon-Fri)
08:00-15:00 CST (Sat)
Asia Taiwan 0800-010-980 24 hours Mon-Sun
China 400-600-6655 24 hours Mon-Sun
Australia 1300-278799 09:00-18:00 Mon-Fri
New Zealand 0800-278788 09:00-18:00 Mon-Fri
Japan 0120-886858 09:00-18:00 Mon-Fri
09:00-17:00 Sat-Sun
Korea +82-215666868 09:00-18:00 Mon-Fri
Thailand +66-24011717 08:30-20:30 Mon-Fri
1800-8525201
Singapore +65-64157917 09:30-17:30 Mon-Fri
*Extended hours on 17:30-19:00 Wed
09:30-12:30 Sat
Closed on Sunday and Public Holiday
Malaysia +60-320535077 10:00-19:00 Mon-Fri
Philippine 1800-18550163 09:00-18:00 Mon-Fri
India 1800-2090365 09:00-18:00 Mon-Sat
Indonesia +62-2129495000
500128 (Local Indonesia Only)
09:30-17:00 Mon-Fri
9:30 – 12:00 Sat
Vietnam 1900-555581 08:00-12:00 ; 13:30-17:30 Mon-Sat
Hong Kong +852-35824770 10:00-19:00 Mon-Sat
Middle East + Africa Egypt 800-2787349 09:00-18:00 Sun-Thu
Saudi Arabia 800-1212787 09:00-18:00 Sun-Thu
UAE +971-42958941 09:00-18:00 Sun-Thu
Turkey +90-2165243000 09:00-18:00 Mon-Fri
South Africa 0861-278772 08:00-17:00 Mon-Fri
Israel *6557 (Local Only)
+972-39142800
08:00-17:00 Sun-Thu
*9770 (Local Only)
+972-35598555
08:30-17:30 Sun-Thu
Balkan Countries Romania 800-800316
+40-213301786
09:30-18:00 Mon-Fri
Bosnia Herzegovina +387-33773163 09:00-17:00 Mon-Fri
Bulgaria +359-70014411 09:30-18:30 Mon-Fri
Croatia +385-16401111 09:00-17:00 Mon-Fri
Montenegro +382-20608251 09:00-17:00 Mon-Fri
Serbia +381-112070677 09:00-17:00 Mon-Fri
Slovenia +368-59045400
+368-59045401
08:00-16:00 Mon-Fri
Baltic Countries
Estonia +372-6671796 09:00-18:00 Mon-Fri
Latvia +371-67408838 09:00-18:00 Mon-Fri
Lithuania-Kaunas +370-37329000 09:00-18:00 Mon-Fri
( Sat 10:00-15:00 only reception )
Lithuania-Vilnius +370-522101160 09:00-18:00 Mon-Fri
Europe Cyprus 800-92491 09:00-13:00 ; 14:00-18:00 Mon-Fri
France +33-170945252 08:00-20:00 Mon-Fri
Germany +49-1805020091 09:00-18:00 Mon-Fri
Hungary +36-15054561 09:00-17:30 Mon-Fri
Italy +39-0199400059 09:00-13:00 ; 14:00-18:00 Mon-Fri
Greece +800-44142044 09:00-13:00 ; 14:00-18:00 Mon-Fri
Austria +43-820240513 09:00-18:00 Mon-Fri
Netherlands / Luxembourg +31-591570290 09:00-17:00 Mon-Fri
Belgium +32-78150231 09:00-17:00 Mon-Fri
Norway +47-23024930 09:00-18:00 Mon-Fri
Sweden +46-859366336 09:00-18:00 Mon-Fri
Finland +358-972519869 10:00-19:00 Mon-Fri
Denmark +45-43314831 09:00-18:00 Mon-Fri
Poland +48-225718040 08:30-17:30 Mon-Fri
Spain +34-902889688 09:00-18:00 Mon-Fri
Portugal +351-211156011 09:00-18:00 Mon-Fri
Slovak Republic +421-232162621 08:00-17:00 Mon-Fri
Czech Republic +420-596766888 08:00-17:00 Mon-Fri
Switzerland-German +41-848111010 09:00-18:00 Mon-Fri
Switzerland-French +41-848111014 09:00-18:00 Mon-Fri
Switzerland-Italian +41-848111012 09:00-18:00 Mon-Fri
United Kingdom +44-8701208340 09:00-17:00 Mon-Fri
UK(Ireland) +35-31890719918 09:00-17:00 Mon-Fri
Russia and CIS +8-800-100-ASUS 09:00-18:00 Mon-Fri
Ukraine +38-0445457727 09:00-18:00 Mon-Fri

If your request cannot be solved remotely, ASUS offers courier pickup for your product on business/working days, and after repair, the product will be returned to you by courier service as well without charge.

Please note that this exclusive warranty service may vary per country and geographic location, including the business/working days (ex: Monday to Friday), public holidays, pick up and return service coverage territory and manners, service coverage and schedule. You may find more details on our website: http://www.asus.com/support

For Out-of-Warranty and/or exclusions from limited warranty service of the product, ASUS offers 20% off for “hardware material cost” of the service charge list. Please find the detail explanation of Out-of-Warranty and exclusions from limited warranty service from your warranty card.

Please note that this exclusive warranty service may vary per country and geographic location, including the business/working days (ex: Monday to Friday), public holidays, pick up and return service coverage territory and manners, service coverage and schedule.

You may find more details on our website: http://support.asus.com/download/ModelList.aspx?SLanguage=en&keyword=TAICHI&type=4

Taichi Key only works on Taichi notebook and help to switch between Tablet screens and NB screen. Please press Win+P or Fn+F8 to display between Taichi and external screens.

Currently ASUS Screen Share supports below media file formats :
Photo Formats: TIFF, PNG, JPEG, GIF, BMP
Video Formats: AVI, FLV, SWF, H.264, HTML 5, MPG, MPEG, MP4, MOV( Quicktime ), WMV

Please enter the BIOS ( press and hold F2 key when power on ). Switch to "Boot" and set "Lunch CSM" to Enabled. Then switch to "Security" and set "Secure Boot Control" to Disabled. Press F10 to save and exit. Press and hold ESC key to lunch boot menu when notebook restart.