FAQ

If I can't enter the system, how can I restore the Windows 8 laptop or PC to factory default settings?

Contents

 

If I can't enter the system, how can I restore the Windows 8 laptop or PC to factory default settings?

If you can't enter the Windows 8 system, you can try to restore the Windows 8 laptop or PC to factory default settings.

* Please make sure the files in the Windows 8 system is removeable.

* If you can boot the system, you can refer to the KB below about how to restore the system to factory default settings.

   How to restore a Windows 8 laptop or PC to factory default settings?

 

If you can't enter the system, the system will enter [Automatic Repair] mode.

 

If "Automatic Repair" couldn't repair your PC, please click [Advanced options].

 

Click "Troubleshoot".

 

Click "Reset your PC".

 

Click "Next". 

* Please make sure your personal files are removeable.

 

 

Select the proper mode to remove the files

- Only the drive where Windows is installed : Only remove the drive where Windows is installed.

- All drives : Remove the files in all drivers. 

Note : It is recommended to back up the important files to the external storage.

 

Select the proper mode to clean the drive.

 

Click [Reset] to reset the system.

Note1 : Please make sure the files in the system are removeable.

Note2 : It is recommended to plug the power supply.