Knowledge Search

Show 1 - 10 of 359 matching results Filter by

I bought an ROG series notebook and says it comes with a Lifetime Xsplit Gamecaster account. Why can I still choose to upgrade my services on the Xsplit website?

Customers that purchase select ROG Notebooks will receive an XSplit Recording License, allowing users full access to all recording features of XSplit Gamecas ...


What Thunderbolt3 features are supported?

The thunderbolt3 port supports USB 3.1 Generation 2, Display Port, and Thunderbolt. NOTE: This notebook does not support eGPU


Right key of touchpad can’t for some model

For some model, after Windows update and restart Windows 10, the right key of touchpad can’t work. This problem is caused by Microsoft Input Con ...


How to solve 'Windows 7 can't do Windows Update and stuck at Searching Updates'

from Microsoft official website then install it. After that, restart your notebook then proceed Windows Update again. If Windows update show ’Win ...


Introduction of USB 3.1

rsal Dock   The following table is USB Type-C support list for ASUS notebook. (Last update: Nov.30, 2016)   Model USB 3. ...


Why the pre-installed Office 365 expiry date is less than 1 year

When I open pre-installed Office 365(1 year free use), the expiry date is less than 1 year. This expiry date is not mean ‘Office 365 will expi ...


How to solve Outlook mail typed in some language display abnormally after upgrade to Windows 10,

Now many user have upgraded their units to Windows 10, but some user will complain about abnormal display in Outlook.   For example, Outlook ma ...


What to do if the phone is damp or soaked in water ?

Leave the phone/ tablet to dry for at least 24 hours. Note: NEVER dry the notebook with hair dryer since the heat could possibly deform the case. ...


Partitions may be missing after installing the Anniversary Update

Partitions not appearing in File Explorer after installing the Anniversary Update.  When viewing the partition in Disk Management, it appears as ...


Sorry, couldn't set up Office error 0xc004f200 when activating Office

"Sorry, couldn't set up Office" error 0xc004f200 when activating Office When you buy a new computer that comes with both Windows an ...