Terms of Use Notice / Privacy Policy

    ASUSTeK COMPUTER INC. and its affiliated companies (hereinafter referred to as “ASUS”) are committed to protecting and respecting your privacy. We conduct our business in compliance with applicable laws on privacy protection and personal information security. ASUS Privacy Policy (hereinafter referred to as “Privacy Policy”) outlines what personal information we may collect, how we use and safeguard the collected personal information and with whom we may share it.

    Your submission of your personal information to ASUS will be deemed that you accept the Privacy Policy.

    Information That ASUS Collect and How ASUS Use It

    You can log on, place an order, request support service or register with us when you visit/use our service (hereinafter referred to as “SERVICE”), it is completely optional for you to engage in these activities. If you elect to engage in these activities, ASUS may ask you to provide us with certain information including your personal information to perform the SERVICE as identified below:
    • We may ask you for your first and last name, mailing/shipping address (including zip code), e-mail address, telephone and facsimile number, and other personally identifiable information:
      • to fulfill registration process, technical support, upgrade, discount, payment, shipment and ASUS obligations under any sale and purchase contract or other benefits that may be made available to registered users, when you register, purchase or download our product or SERVICE.
      • to send marketing information about our products, services and other special offers to you if you choose to regularly receive such information. You may unsubscribe at any time. Subscription to this service is optional and free.
      • to qualify the entry and to contact you regarding the event or prize awards if you enter an event.
      • to customize our support services to your personal needs.
      • to respond to your inquiries when you submit feedback or questions via e-mail, or contact us for information about our SERVICE.
      • to complete surveys to be used for customer satisfaction analysis.
      • to provide and improve our products and SERVICE, to obtain customer feedback and to analysis user experience.
    • We may collect your device data such as device model/serial number, standby status, crash history, preferred interface, language settings, frequently used software information, the software function usage behavior:
      • to provide you with better services, enhance user experience, and continuously discover problems to improve performance.
      • to obtain customer feedback and to analysis user experience.

    For such purposes portions of your personal information may be transferred to our agents and/or contractors acting on our behalf and within the scope of the purposes, and we will ensure that those agents and/or contractors are strictly in compliance with the Privacy Policy.

    WE will not use or transfer to third parties your personal information for any unrelated purposes, unless and to the extent it is required by applicable laws or regulations or the competent governmental or judicial authorities, necessary to establish or preserve a legal claim or defense, or necessary to prevent fraud or other illegal activities.

    WE will in particular not sell or market your personal information to any third parties.We will cease using your personal information held by us once the personal information is no longer required for ASUS to carry out the purpose for which the personal information was intended to be used.

    Transfer of Personal Information to Different Locations

    When you submit personal information to ASUS, you understand and agree that this personal information may be transferred between ASUS offices and agents and/or contractors of ASUS internationally, and may be stored and processed in any of the countries which ASUS and agents and/or contractors of ASUS locate in. All transfer, storage and use of your personal information shall be subject to and protected by the Privacy Policy.

    How ASUS Use Cookies and Web Beacons

    Our web site may use "Cookies", which are text files placed on your computer, to enable you to sign in to the SERVICE and to help personalize your online experience. We use cookies to store your preferences and other information on your computer in order to save your time by eliminating the need to repeatedly enter the same information, and to display your personalized content and appropriate advertising on your later visits to web sites of the SERVICE. We may also use so called “Web beacons” or similar technologies on some ASUS web sites. When you access those pages, an anonymous notice of that visit is being generated on your computer. This notice may be processed by us or others (including but not limited to Google) in order to identify whether a particular page on our website has already been visited or a link clicked by you. We may also include Web beacons in our promotional e-mails or our newsletters in order to determine whether messages have been opened and links contained within clicked on. We use this information to understand how you use our website and how we can improve it for you.

    The Cookies used on our website have been categorized as below.

    Category 1: performance Cookies
    Category 2: functionality Cookies
    Category 3: targeting Cookies or advertising Cookies

    Category 1: performance cookies
    These Cookies collect information about how you use our website, for instance which pages you go to most often, and if they get error messages from web pages. These Cookies don’t collect information that identifies you. All information these Cookies collect is aggregated and therefore anonymous. It is only used to improve how our website works.

    Cookie Name Host
    Google Analytics Google Inc.
    TagMan Ensighten, Inc.
    eTrack eTrack Products Pty. Ltd
    Crazyegg Crazy Egg, Inc
    MIGO MIGO Corp.
    Yandex Metrica Yandex Europe AG
    Optimizely Optimizely, Inc.

    Category 2: functionality cookies
    These Cookies allow our website to remember choices you make (such as your language or the region you are in) and provide enhanced, more personal features. For instance, our website is able to remember the products you recently viewed, the number of times you visit Community listed on our website or provide you with the product comparison service after adding the selected products to Compare List. These Cookies can also be used to remember changes you have made to text size, fonts and other parts of our website that you can customize. They may also be used to provide SERVICE you have asked for such as watching a video. The information these Cookies collect may be anonymized and they cannot track your browsing activity on non-ASUS websites.

    Cookie Name Host
    Popup ASUS
    ProductGroup_RelationId ASUS
    comparecookiename ASUS
    isBusiness ASUS
    recently ASUS
    CheckVote ASUS
    Lang ASUS
    Google Tag Manager Google Inc.

    Category 3: targeting cookies or advertising cookies
    These Cookies are used to deliver adverts more relevant to you and your interests by remembering how you use the SERVICE. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. ASUS places these Cookies by using advertising campaign services, such as Hubrus DSP, Google AdWords, and Google DoubleClick. The information of these Cookies is only used between ASUS and advertising campaign service provider.

    Cookie Name Host
    Google AdWords: Conversion, and Remarketing Cookies Google Inc.
    Google DoubleClick Google Inc.
    Facebook: Conversion, and Remarketing Cookies Facebook, Inc.
    Adform Adform
    Hubrus DSP HUBRUS

    Prevent these Cookies may stop ASUS from providing you the full functionality of our website and SERVICE. Where indicated, you may still refuse the use of these Cookies by managing Privacy settings under your browser Tools and Options. Browser Tools and Options may differ and change depending on the browser and version installed on your devices, please visit browser’s own support pages for more information.


    We take precautions to protect your personal information against unauthorized access or unauthorized alteration, disclosure or destruction. These include internal reviews of our personal information collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store your personal information.

    Transmission of personal information between different locations of ASUS affiliated companies is performed through our secured wide area network. When you submit personal information via the SERVICE, your information is protected both online and offline.

    However, ASUS cannot guarantee a perfect security on the internet. When using the internet, we recommended that you use alphanumerical usernames and passwords and change your passwords on a regular basis, as well as keep your computer up to date by applying the latest available security updates for your software and using such tools as virus/spyware scanners.

    How You Can Access Your Information

    We want to help you keep your personal information accurate. You may view and change your registration information by logging in and editing your account settings on the SERVICE. For the security of your account, you will be required to sign in with your login ID and password.For further inquiries about personal information ASUS stores about you, kindly contact us through the email address mentioned in below section “Contacting Us”.

    Additional Information Concerning Children’s Privacy

    We do not knowingly collect personal information from children without their parent’s or guardian’s consent. We encourage parents and guardians to take an active role in their children’s online activities and interests while using the SERVICE.

    If you are a child, please seek and verify your parent’s or guardian’s consent. Only after we verify your parent’s or guardian’s consent, you may submit personal information to us. Your parent or guardian can revoke any consent previously given.

    Sensitive Personal Information

    ASUS will never ask you to provide sensitive personal information such as information about your medical or health record, political or religious beliefs, criminal offences alleged or committed criminal conviction background, sexual orientation, sexual life or genetic information. Please refrain from providing us with such information.

    Links to Non-ASUS Web Sites

    This SERVICE may contain links to other websites. Please be aware that ASUS is not responsible for the security, the privacy practices and the materials of those Non-ASUS websites. We encourage you to be aware of when you leave the SERVICE, and to read the privacy statements of those Non-ASUS websites. This Privacy Policy applies only to ASUS SERVICE.

    Changes to The Privacy Policy

    We may modify the Privacy Policy at any time, so please review it frequently. If we make substantial changes to it, we will notify you by means of a notice on our homepage.

    Contacting Us

    If you have any inquiries, questions, comments or complaints about the Privacy Policy, or if you believe that ASUS did not comply with the Privacy Policy, please feel free to contact ASUSTeK COMPUTER INC.

    Legal Compliance Department
    Legal Affairs Center
    15, Li-Te Rd.,
    Taipei 112,
    Updated July 08, 2015 by ASUS Legal Affairs Center