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(Phone/Pad)Troubleshooting- No voice notification of message

Please follow below steps for troubleshooting: 1. Increase volume in Settings > Sound & notification > Ringtone & Notifications 2. D ...


Software - Can't download or install apps

Software - Can't download or install apps Please follow below steps for troubleshooting: 1. Check if your phone/tablet is connected to Inter ...


How to inquire CPU type or correct model name?

k from PC Settings 1. Either move cursor to right or swipe touchpad/touch panel from right to left calls out charm bar  2. Choose & ...


(ZenUI Tips): Transfer your data and files seamlessly to your new ZenFone

Are you excited to bring the new ZenFone 3 home? Let’s set aside the hassle of moving your personal data and files from your old ZenFone devi ...


(ZenUI 3.0 Highlight) Game Genie: Conquer the world of mobile gaming

nie/. Notes: Game Genie is currently available on all ZenFone 3 and ZenPad M500 models. Get the latest update of Game Genie here. Need for Speed&t ...


Troubleshooting- Unable to connect to PlayTo

Troubleshooting- Unable to connect to PlayTo Please follow below steps for troubleshooting: 1. Make sure your device is in the available ra ...


Troubleshooting - music and incoming call ringtones is too low

Please refer to below suggestion for troubleshooting 1. Please click Audio Wizard in app list, then choose (Music mode) 2. Please trun up ...


How to adjust sound volume and mode on phone/tablet?

Set up device in Ring/Vibration/Mute mode. Ring mode - While device is standby, long press volume up button to set up phone in R ...


Taking great photos with ZenUI Pixel Master

Try these tips to help you take great photos with ZenUI Pixel Master: Clean the camera lens with soft lens cloth to remove the dust or residual oi ...


How can I avoid accidentally turning on the cover while my phone's in my pocket or bag?

How can I avoid accidentally turning on the cover while my phone's in my pocket or bag? Use the swipe to unlock feature of ASUS Cover to prevent s ...