ASUSTeK COMPUTER INC. and its affiliated companies (hereinafter referred to as
“ASUS”, “we/our/us”) are committed to
protecting and respecting your privacy. We endeavor to comply with all applicable laws on
terms and conditions that contain supplementary information in connection with particular
practices regarding the collection, use and safeguard of your personal information through ASUS
websites, devices, applications and any services, both online and offline we provide
referred to as “SERVICE”), along with whom we may share or disclose the collected
information. If you are a minor, you shall access or use the SERVICE only after your parents (or
The use, access or submission of
personal information to the SERVICE by you, or if you are a minor, the submission of your
information either by your parents (or your guardian) or by you with the permission of your
Information ASUS Collect
When you use our SERVICE, we may need to collect certain information from you when use or
with our SERVICE (hereinafter referred to as “Information”); we may ask for the
Information you provide to us
- Your e-mail address and country/region when you sign up or log in ASUS Member account; if
use your social media account to log in or sign up for ASUS Member account to use our
any publicly available information (including but not limited to your profile picture,
date of birth and language setting) associated to your social media account may also be
collected by us.
- Your name, mailing/shipping/billing address (including zip code), contact information,
address, credit card number or other payment service information when you make a purchase of
devices, paid services or for certain customer service request.
- Your name, mailing/shipping address (including zip code), contact information, e-mail,
date of birth and ID number when you enter our events or campaigns.
- Your age, date of birth, gender, height, weight, body temperature, heart rate, blood
well as certain data about your daily activities, for example, your step taken, calories
and sleep patterns, when you use our healthcare devices or services.
Information from your use of SERVICE
- Device information: such as your device model, serial number, the version and type of your
operation system, IP Address, MAC Address, IMEI number and other unique device identifiers.
- Log information: such as the settings, activation time of your devices, the network you use
connect to our SERVICE, the status of the network, telephony log information, standby
crash history, preferred interface, type and language settings of browser, diagnose and
data as well as your usage behavior on our SERVICE.
- Location information: such as the version of your devices’ GPS and Wi-Fi module, GPS
signal, data identifying nearby Wi-Fi access points and cell towers, the time zone and local
time where the device is used.
- Application information: such as the type of your installed applications or software, your
and interaction with content offered through SERVICE, for instance, the install and
time, frequency of your usage, the category of your preferred applications and software.
How ASUS use information
We may use information we collect for the purposes
- To assess and improve the SERVICE.
- To obtain customer feedback and to analyze user experience for the purpose of development
evaluation of new services and devices.
- To fulfill the sign-up process of ASUS Member account or device registration.
- To deliver and fulfill any requests made by you, including but not limited to, providing
information and documentation regarding purchases such as delivering purchase invoices or
of purchase; provide software updates and technical notices.
- To process and fulfill any subscriptions you have signed up for, including ASUS eDMs or
newsletters to keep you up to date with the latest ASUS news, promotions and upcoming
You may unsubscribe it at any time with no charge.
- To send you important notifications, such as communications about changes to our terms,
conditions and policies. Because of the importance of the communications, you may not opt
receiving these communications.
- To verify your identity, deliver campaign entries and rewards, provide shuttle services and
cover you with insurance if it is a necessity when you enter our events or contests.
- To assist you on recording, analyzing, modifying and storing information including data
you, your daily activities and the activity results calculated from the data above.
will support you on editing and accessing the data and activity results, when you share this
information with your family, caregivers, and health care professionals.
- To provide you with recommendation about services you may be interest in based on your use
- To provide you with marketing communications and advertising that we believe may be of
- To respond to customer support requests, such as product repair requests and respond to your
- To provide you with our customer care and customer satisfaction survey for user experience
- Any other purposes with your consent.
Retention of information
We will retain your personal information for the period necessary
permitted by law. We will also by your request to delete your Information collected by ASUS, you may
contact us via firstname.lastname@example.org to process such request.
To whom ASUS disclose your information
Your information will not be disclosed to any third
parties without the following exceptions:
We will only disclose or share your information to other third parties with your consent.
We may disclose hashed and anonymized information to our business partners, for example, business
partners who provide data analytics services or advertisings and marketing communications based
the hashed and anonymized information.
We may disclose and share your information to our service providers that provide services for or
behalf of us, for instance, service providers assist us with sending marketing communications,
providing customer support, delivering purchases and billing. These service providers shall only
your information in compliance with our instruction and with the scope of the purposes hereof;
protection, security purposes
We may disclose or share your information with third parties for
or security purposes:
- To the extent it is required by applicable laws or regulations or competent governmental or
judicial authorities, necessary to establish or preserve a legal claim or defense, or
to prevent fraud or other illegal activities.
- To protect the rights, property or safety of ASUS, our service providers, customers or the
public, as required or permitted by law.
International transfers of your information
You understand and consent to the transfer, storage, use or process of your information to ASUS
any of its affiliated companies, service providers who may be located in a different country to
All said transfer, storage, or process of your information, shall be subject to the Privacy
and applicable laws on privacy protection and personal information security.
Cookies and similar technologies
to provide our SERVICE:
Cookies are small text files placed on your devices
personalize your user experience on our SERVICE. Cookies will not collect information that
authentication information on your device. Cookies allow you to visit and move from page to
within our SERVICE without having to log in again on subsequent visits.
- Storing your preferences and settings: Cookies maintain your settings and preferences on
devices, such as your preferred language or location; by storing the settings in cookies, it
not a necessity to reapply your preferences and settings each time you visit our SERVICE.
which part or features you visit the most as well. This information helps us analyze the
performance and operation of our SERVICE to improve performance and develop new features,
functions and services.
interests, such as the advertisings you have viewed. ASUS, and our business partners, use
data so that we can provide advertising that is most relevant to you.
Please note, you can configure cookies preferences by accessing [tools and settings] of the
to accept, block or delete cookies. The location of the [tools and settings] of the browser may
depending on the browser you install, please visit browser’s privacy or support page for
disable cookies, you may not be able to use the all of the features of our SERVICE.
used in our SERVICE have been categorized below; you may also refer to the charts to know which
cookies we use in our SERVICE and who hosts it:
Category 1: performance Cookies
2: functionality Cookies
Category 3: targeting Cookies or advertising Cookies
Category 1: performance cookies
Cookies collect information about how you use our SERVICE, for
instance which pages you go to most often, and if you get error messages from our SERVICE. Cookies
not collect information that identifies you. All information cookies collect is aggregated and
anonymous. They are only used to improve the performance of our SERVICE.
||eTrack Products Pty. Ltd
||Crazy Egg, Inc
||Yandex Europe AG
Category 2: functionality cookies
Cookies allow our SERVICE to save your settings and
preferences (such as your preferred language or the region you are in) in order to provide you with
more personal and consistent experience each time you visit our SERVICE.
For instance, our
SERVICE are able to remember the SERVICE you recently viewed, the number of times you visit the
listed in our SERVICE or allow you to review the devices you recently compared in our SERVICE.
can also be used to remember changes you have made to text size, fonts and other parts of our
that you can customize. Cookies may also be used to provide service you have asked for, such as
a video in our SERVICE. The collected information such as your browsing activities in our SERVICE is
anonymized and cannot be tracked by non-ASUS SERVICE.
|Google Tag Manager
Category 3: targeting cookies or advertising cookies
Cookies are used to deliver
advertising that is more relevant to you and your interests by storing how you use our SERVICE.
are also used to limit the number of times you see an advertisement as well as help measure the
effectiveness of the advertising campaigns. ASUS places cookies by using advertising campaign
such as Hubrus DSP, Google AdWords, and Google DoubleClick. The information cookies collect is only
between ASUS and advertising campaign service providers.
|Google AdWords: Conversion, and Remarketing Cookies
|Facebook: Conversion, and Remarketing Cookies
- Web Beacons
A web beacon is an often-transparent graphic 1x1 (pixel) GIF or PNG image
is implemented on websites or in an email to measure the effectiveness of campaigns. ASUS or
service providers may use web beacons to know if you visit certain pages or click links in
SERVICE. We may implement web beacons in our marketing communications such as eDMs or ASUS
newsletters to know which communication contents you have clicked or read. We will use the
information from web beacons to improve our websites and SERVICE.
Third-party links in our SERVICE
Our SERVICE may contain links to third-party websites.
Please be aware that ASUS is not responsible for the security, the privacy practices and the
of those third-party websites. We encourage you to be aware of when you leave our SERVICE, and to
We take precautions to protect your information against
unauthorized access, alteration, disclosure or destruction. We conduct internal reviews of our
information collection, storage and processing practices and security measures, as well as physical
security measures to guard against unauthorized access to systems where we store your information.
of information between different locations of ASUS and its affiliated companies is performed through
secured wide area network. When you submit your information to us, your information is protected
online and offline.
However, ASUS cannot guarantee perfect security on the internet. To protect
data from unauthorized access, we recommend that you:
- To use alphanumerical passwords when signing up ASUS Member account.
- To change your passwords on a regular basis.
- To keep your devices up to date by applying the latest available security updates for your
software and use such tools as virus/spyware scanners.
If you become aware of a technical vulnerability affecting ASUS SERVICE, please do not hesitate to
contact us through email@example.com
Manage Your Information
help you keep your information accurate. You may view and change your information by logging in your
ASUS Member account and editing your account information.
If you, or your parents (or
guardian) have further inquiries about information ASUS collect about you, such as access,
block or deletion your information, kindly contact us through
Whenever you use our SERVICE, we strive to maintain the
accuracy of your data and protect your information against any accidental or malicious destruction.
will accommodate your requests regarding your data; however, we may not be able to fulfill all your
requests in the following circumstances:
- As required or permitted under application laws;
- For legitimate business purposes;
- Unreasonably repetitive requests that require
- disproportionate technical efforts and resources, for example, developing a new system or
fundamentally changing the current practices;
- Potentially risks on the privacy of others;
We do not knowingly collect information from a minor under the
thirteen (13), or equivalent minimum age in the relevant jurisdiction, without parental consent. We
encourage parents (or guardian) to take an active role in a minor’s online activities and
interests while using our SERVICE.
If you are a minor, please seek parental consent before
your use of our SERVICE. You may submit your information with parental consent to us only. Your
(or guardian) can revoke any consent previously given, request for access, correction, block or
of the information at all times.
Sensitive Personal Information
ASUS will never ask
to provide sensitive information such as information about your medical or health records, political
religious beliefs, criminal offences (alleged, or committed), criminal conviction background, sexual
orientation, sexual history, behavior or genetic information. Please refrain from providing us with
will always be available on this page; a prominent notice such as email notification will be
to you about any significant changes. You can always check the “updated time” at the
If you have any
Legal Affairs Center
15, Li-Te Rd.,
Updated June 30, 2017 by ASUS Legal Affairs
ALL PRODUCTS AND SERVICES (“SERVICE”)
SERVICE MEANS, INCLUDING BUT NOT LIMITED TO, ANY PRODUCT, WEBSITE, WEBSITE EVENT (DEFINED AS
SOFTWARE, APPLICATION AND INFORMATION PROVIDED UNDER ASUS BRAND OR ANY OTHER BRAND OWNED BY
YOU EXPRESSLY ACKNOWLEDGE THAT YOU HAVE READ THIS NOTICE AND UNDERSTAND THE RIGHTS, OBLIGATIONS,
TERMS AND CONDITIONS SET FORTH HEREIN. IF YOU ARE A MINOR, YOU SHALL REGISTER AS THE MEMBER OR
ACCESS THE SERVICES ONLY AFTER YOUR PARENTS (OR YOUR GUARDIAN) READ AND UNDERSTAND THE RIGHTS,
OBLIGATIONS, TERMS AND CONDITIONS CONTAINED IN THIS NOTICE. BY CONTINUING TO INSTALL, COPY,
DOWNLOAD, ACCESS, PURCHASE, ENTER AND/OR OTHERWISE USE THE SERVICE, YOU OR YOUR PARENTS (OR
GUARDIAN) EXPRESSLY CONSENT TO BE BOUND BY THIS NOTICE, INCLUDING UPDATED VERSION, AND ALL
LAWS AND REGULATIONS.
Intellectual Property Right
YOU acknowledge that this SERVICE will operate only on those designated hardware and
platforms. YOU acknowledge that it is YOUR responsibility to have the appropriate software,
hardware and internet connection to operate the then-current version of the SERVICE. ASUS,
our sole discretion, may modify the SERVICE, terminate any events hold through this SERVICE
Event”), or discontinue any service through SERVICE at any time without notice, and
also reserve all rights to cease supporting any hardware or software platform at any time
- YOU acknowledge that some content of the SERVICE is provided by third parties, and YOU also
acknowledge that this SERVICE may enable access to third parties’ services or
YOU agree to enjoy such services or websites and access at YOUR own discretion and such
enjoyment shall be subject to the conditions and terms between YOU and such third parties,
including but not limited to price of merchandize, order confirmation system, maximum order
amount, product delivery and payment policy. YOU also acknowledge and agree that ASUS is not
responsible for neither the agreement between YOU and such third parties nor any content
provided by such third parties.
- YOU acknowledge that any software you downloaded or obtained via the SERVICE shall be used
compliance with the End User License Agreement (“EULA”) provided or contained
- YOU acknowledge that nothing in thethis NOTICE gives YOU a right to use any of ASUS’s
trademarks, service marks, product or service names, slogans, logos or images unless YOU
agreed otherwise in writing with ASUS.
- YOU acknowledge that this NOTICE may reference other guidelines, notices, agreements or
terms and conditions of website Event provided by ASUS or any information contained in the
SERVICE, and such reference shall constitute an integral part of this NOTICE.
- YOU acknowledge that ASUS reserves the right to modify this NOTICE at any time, and each
modification shall be effective upon posting on the SERVICE. YOUR continued use of the
following any such modification will be deemed YOU agree to be bound by and YOUR acceptance
the modified NOTICE. It is therefore important that YOU read and visit this SERVICE on a
basis to ensure YOU are updated as to the applicable NOTICE. If YOU do not agree to be bound
this NOTICE and to abide by all applicable law, YOU must discontinue using the SERVICE
- YOU agree that the electronic format is the sole manner of declaration of intention of this
SERVICE or NOTICE.
- YOU acknowledge that this NOTICE may referencein order to protect YOUR privileges, YOU shall
abide by the Internet application custom. YOU agree the following actions are strictly
- Any attempt to interfere, invade, or destroy any system or resource on the Internet.
- Transmitting materials that are threatening, obscene, pornographic, or destroying
public order and customs.
- Spreading computer virus through the network of the SERVICE.
- Using any data mining, robots, or similar data gathering and/ or extraction tools.
the event that YOU use any software or tools above, YOU will be disqualified to
participate in Website Event.
- YOU acknowledge that YOU are solely responsible for the information upload, transmit, input
provide to this SERVICE by YOU, and none of such information represents the opinion of ASUS.
the avoidance of doubt, information includes without limitation to, information, data, text,
software, music, sound, photographs, graphics, video, messages or other materials (“Information”).
- When YOU uploaded, transmitted, inputted or provided the Information to this SERVICE, YOU
ASUS, its affiliates and subsidiaries, a worldwide, non-exclusive, non-revocable,
transferable, sub-licensable right to promote and distribute part or all of the Information
any media formats with any manner, including without limitation to modify, reproduce, public
broadcast, public transmission, adapt, distribute, publish, public release, or otherwise use
- If YOU do not have authorization for the above right, please do not upload, transmit, input
provide Information to this SERVICE.
- If YOU are accused of allegedly infringing any third party IPR on three or more occasions,
reserves the right to terminate and/or restrict YOUR access to the SERVICE.
- All title and intellectual property rights in and to any third party content that is
in the SERVICE or may be accessed through the use of the SERVICE, is the property of the
respective content owners and may be protected by applicable intellectual property related
- If YOU are aware of any actual or prospective infringement of any content of the SERVICE, or
infringement notification is required in accordance with applicable laws or regulations,
submit the notification to ASUS Legal Compliance Department with the contact information
indicated in this NOTICE, ASUS will proceed with the corresponding procedure in accordance
- Upon receipt of an infringement notification from a copyright holder or its agent, ASUS will
remove, disable YOUR access to or may take other actions to alleged infringing content or
services in accordance with applicable laws. If YOU believe that such content or services
not infringing, YOU may submit a counter notification to ASUS Legal Compliance Department
the contact information indicated in this NOTICE, ASUS will proceed with the corresponding
procedure in accordance with applicable laws.
To use all services provided in this SERVICE, YOU acknowledge and accept the followings:
- YOU are required to provide true, accurate, current and complete information about YOURSELF
prompted and requested by a registration process of ASUS Account. YOU may access and correct
YOUR personal information through this SERVICE at any time.
- YOU may view and change YOUR registration information by logging in and editing YOUR account
settings on SERVICE. For the security of YOUR account, YOU will be required to sign in with
login ID and password. YOU are solely and entirely responsible for securing the
of YOUR password and user name and for any and all activities that occur under YOUR account.
- If ASUS finds that the account/password of ASUS Account had been misappropriated, ASUS may
immediately suspend or terminate such ASUS Account's password, account (or any part thereof)
use of this SERVICE, and remove all the Information related to such ASUS Account from this
- YOU shall comply with this NOTICE and shall not be in violation of any applicable laws and
regulations. ASUS reserves the right to verify the validity of YOUR membership at any time
during or after any Website Event, and reserves the right to disqualify YOU (even a Winner)
any Website Event including YOUR prize qualification who constitutes any misconduct for
tampering or suspicion of tampering with Website Event without any notice. Failure of ASUS
enforce any of its rights hereof does not constitute a waiver of those rights.
Due to respect to personal information, ASUS is committed to protecting and respecting YOUR
License and Restriction
- Subject to the terms of this NOTICE, ASUS hereby grants YOU a limited, personal,
non-exclusive, non-sublicensable, non-assignable, free of charge license to access or enter
SERVICE and its services. Except for rights granted expressly herein, YOU acknowledge that
other rights remain with ASUS. Any and all rights, including without limitation, in the
are and shall remain the exclusive property of ASUS and/or its licensors. Nothing in this
intends to transfer any such rights, or to vest any such rights to YOU.
- No Removal of Notices: YOU agree that YOU will not remove, obscure, make illegible or alter
notices or indications of any rights and/or ASUS’s rights and ownership thereof,
such notice or indications are affixed on, contained in or otherwise connected to any
Any purchases of products and services/support packages provided by ASUS, shall be governed by
terms and conditions of the e-commerce store, please refer to ASUS sales agreements and relevant
Term and Termination
Warranty Disclaimer and Limitation of Liability
- If for any reason this SERVICE is not capable of running as planned, including but not
to force majeure, technical failures, unauthorized intervention, fraud or any other cause
the control of ASUS which corrupts or affects the administration, security, fairness,
or proper conduct of this SERVICE, ASUS reserves the right in its sole discretion to cancel,
terminate, modify or suspend the SERVICE subject to any written directions from a relevant
- This NOTICE is effective until terminated by YOU or ASUS. YOUR rights to use the SERVICE
terminated automatically without notice if YOU fail to comply with the terms and conditions
mentioned in this NOTICE. In this regard, ASUS will not bear any responsibility to YOU. Upon
termination of this NOTICE, YOU shall immediately cease all use of the SERVICE and its
in whole or in part.
- ASUS ensures that the computer system used in the SERVICE has the reasonable expected safety
- YOU ACKNOWLEDGE THAT THE SERVICE IS PROVIDED “AS IS.” THE ENTIRE RISK AS TO THE
QUALITY AND PERFORMANCE OF THIS SERVICE IS WITH YOU, INCLUDING BUT NOT LIMITED TO RELATED
OF ALL NECESSARY SERVICING AND REPAIR. TO THE EXTENT PERMITTED BY LAW, ASUS MAKES NO
EXPRESS OR IMPLIED, WITH RESPECT TO THIS SERVICE OR ANY OTHER INFORMATION OR DOCUMENTATION
PROVIDED UNDER THIS NOTICE OR FOR THIS SERVICE, INCLUDING BUT NOT LIMITED TO ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR AGAINST INFRINGEMENT, OR ANY WARRANTY
ARISING OUT OF USAGE OR OUT OF COURSE OF PERFORMANCE. ASUS ALSO MAKES NO WARRANTY AS TO THE
RESULTS THAT MAY BE OBTAINED FROM THE USE OF THIS SERVICES OR AS TO THE ACCURACY OR
OF ANY INFORMATION OBTAINED THROUGH THIS SERVICE. SOME JURISDICTIONS DO NOT ALLOW THE
OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN DAMAGES.
ACCORDINGLY, SOME OF THE ABOVE DISCLAIMERS AND LIMITATIONS OF LIABILITY MAY NOT APPLY TO
- THE ENTIRE RISK ARISING OUT OF THE USE AND/OR PERFORMANCE OF THIS SERVICE REMAINS WITH YOU.
NO EVENT SHALL ASUS, ITS LICENSORS OR ANY OF THEIR RESPECTIVE OFFICERS, DIRECTORS,
AGENTS OR AFFILIATES BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, DIRECT, INDIRECT, SPECIAL,
PUNITIVE, OR OTHER DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF
PROFITS, INTERRUPTION, LOSS OF INFORMATION, OR OTHER PECUNIARY LOSS) ARISING OUT OF OR
TO THIS NOTICE OR THE USE OF OR INABILITY TO USE THE SERVICE OR ANY PART THEREOF, EVEN IF
HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE
EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN
ACCORDINGLY, SOME OF THE ABOVE DISCLAIMERS AND LIMITATIONS OF LIABILITY MAY NOT APPLY TO
- ASUS shall not be responsible for any incorrect or inaccurate information, caused by the
internet user or for any of the equipment or programming associated with or utilized in this
SERVICE, or for any technical error, or any combination thereof that may occur in the course
the administration of this SERVICE including any omission, interruption, deletion, defect,
in operation or transmission, communications line or telephone, mobile or satellite network
failure, technical problems or traffic congestion on the internet or SERVICE, software
theft or destruction or unauthorized access to or alteration of entries and any injury or
to YOUR computer related to or resulting from participating in or downloading any materials
- In the event that any prize is provided in Website Event, YOU acknowledge the following:
- ASUS accepts no responsibility for any tax implications that may arise from YOUR
acceptance of the prize. Independent financial advice should be sought by YOU.
- A prize, in whole or in part, is not allowed to transfer or exchange and cannot be
liquidated unless specified otherwise.
- In the event that a prize is not available despite ASUS’s reasonable endeavors
procure the prize, ASUS reserves the right to substitute a prize of equal
retail value, subject to any written directions from a relevant governmental
- ASUS accepts no responsibility for any subsequent variation in the prize value.
- In the event that any failure of a prize winner to take the prize within a certain
period of time indicated in the Website Event is deemed a waiver of the right for a
prize, and ASUS, on its sole discretion, has the right to decide the substitution
of such prize winner.
YOU agree to defend, indemnify and hold harmless ASUS and its affiliates, service providers,
syndicators, distributors, licensors, officers, directors and employees, from and against any
all losses, damages, liabilities, and expenses arising out of any claim or demand (including
reasonable attorneys' fees and court costs), due to or in connection with YOUR violation of this
Notice or any applicable law or regulation, or third-party right.
For further information regarding this NOTICE and referenced guidelines, contact ASUS Legal
Compliance Department by registered mail, facsimile, e-mail or phone at:
ASUSTeK Computer Inc.
Company Representative: Mr. Jonney Shih
Legal Affairs Center
Legal Compliance Department
Address: 15, Li-Te Rd., Taipei 112, Taiwan
Telephone: (886) 2 2894 3447
Fax: (886) 2 2890 7674
Updated March 4, 2015 by ASUS Legal Affairs Center