Countries applicable for International warranty
Service Centers across India
Expert Technicians
Awards Won since 2001
What is ASUS Assurance?
ASUS Assurance is our commitment to delivering a worry-free ownership experience. Whether it’s pre-purchase consultation, seamless setup, or reliable post-purchase support, ASUS Assurance covers every step of your journey. Enjoy benefits like extended warranty options, free gaming experience, on-site service, and 24/7 customer care, all designed to give you complete confidence in your investment.
Because at ASUS, we don’t just build Incredible devices — we deliver reliability you can count on.
Why ASUS Assurance?
Assured
Quality
All-Around Coverage
Always-On Support
Added-Value Experience
Experience unrivaled quality and durability with our US military-grade certified laptops.
Get the support you need, both immediate and remote.
With our network of service centers across India, rest assured your laptops are protected.
Enjoy ultimate peace of mind with ASUS added-value experience tailored to your needs.
Built to Last
Global Coverage, Total Peace of Mind
With support available in over 90+ countries, we deliver a truly global service
experience wherever you go. We're always here to provide fast, dependable assistance for you.
please refer here for the latest updates and eligible regions
Frequently Asked Questions
You can check the warranty date of your product on the ASUS support website. Please have your product serial number ready and visit the following link for warranty information.
https://www.asus.com/in/support/warranty-status-inquiryFor ASUS product warranty policies, please refer to the following link.
https://www.asus.com/in/support/warrantyIf the warranty date you expected doesn't match the information provided by the Website/Software, you can prepare your product purchase proof and visit the following website to update your warranty date (ASUS member account is required).
https://www.asus.com/in/support/article/1128International warranty services are limited to the countries where ASUS provides international service. Service options, parts availability, and response time may vary by country.
Click hereASUS Premium Care can only be purchased in the country where you originally purchased your brand-new ASUS Product from. You can purchase from:
MyASUS app: Click Here to see MyASUS Warranty extension package Purchase Process
For warranty repairs, you need to provide a valid proof of purchase (invoice or receipt) and a warranty card, if applicable. Make sure to carry these documents when visiting the service center.
Yes, ASUS laptop service centers offer repair services for both in-warranty and out-of-warranty devices. Charges for out-of-warranty repairs will be communicated after a diagnosis of the issue. For more details refer: https://www.asus.com/in/support/article/851/
If you're unsure how to check your product model name, please refer to the instructions as below.
https://www.asus.com/in/support/Article/565/If you're unsure how to check your product serial number number, please refer to the instructions as below.
https://www.asus.com/in/support/Article/566/To download software, drivers, and manuals for ASUS products, please visit our Download Center.
https://www.asus.com/in/support/Download-Center/If you're interested in purchasing ASUS products, please visit our.
Online store: https://www.asus.com/in/store/
Offline store: https://www.asus.com/in/microsite/shop-near-me/
ASUS India authorised Service Centers offers you a comprehensive range of services for ASUS devices, including diagnostics, repairs, hardware upgrades, software installations, and warranty support. We assist with both in-warranty and out-of-warranty issues, ensuring customers receive reliable and efficient support for their devices.
The operating hours may vary by location. Typically, ASUS Service Centers in India are open from Monday to Saturday, 10:00 AM to 6:00 PM. We recommend contacting the center directly to confirm their hours.
Walk-in Service center follows the first-in first-out method and for onsite connect to customer care(18002090365) or apply onsite service online in Asus India website
https://as-rma.asus.com/inWhat customers say about us
"I recently had a great experience with the customer support team at ASUS. As a photographer, my work heavily depends on having a reliable laptop for editing high- resolution images and videos. The support team was responsive and helpful throughout the process, and I received my laptop back in excellent condition-just like new!"
Akash
"Had a great experience with ASUS Service center. They handle their customers very calmly and are well behaved. Sort the problems of customers as early as possible and give the complete information about their laptops and why they are facing those issues. Thank you"
Shradha
"I recently got my laptop repaired at store and I'm really happy with the service. The staff was helpful, explained everything clearly, and the repair was done on time. My laptop is working perfectly now. Thank you for the great service!"
Prajakta
"Great customer service. I really like it."
Vivek
"Good experience, fast service and satisfactory service"
Samrudh
"Very Good Experience... The Service is also the best!!!"