This is the most thorough reset (or recovery/reinstall/refresh) option as it replaces the current Windows configuration with a new one. All the contents will be removed, such as accounts, files, settings, ASUS customized software and apps downloaded from Windows Store.

This option is designed for the users who want to start with a whole new PC. It will remove everything and reinstall Windows.

If the Operating System is upgraded from Windows 10 to Windows 11 on your computer, you will not be able to return the previous version after resetting the computer.

 

To provide you more detailed instruction, you can also click ASUS Youtube video link below to know more about How to reset the PC and remove all personal files,apps and settings

https://www.youtube.com/watch?v=2incSlBiBms

 

Table of Contents:

Microsoft provides two methods to reinstall Windows, and you can choose either one to perform it. (Resetting a PC can take between thirty minutes to a few hours on average, depends on different models/spec.)

 

Method 1: Reinstall Windows via Reset this PC in Settings

Please go to the corresponding instruction based on the current Windows operating system on your computer:

 

Windows 11 operating system

  1. Type and search [Reset this PC] in the Windows search bar, then click [Open].
  2. Click [Reset PC]in Reset this PC field.
  3. Select [Remove everything].
  4. Select [Local reinstall].
    Note: If you cannot reinstall Windows via Local reinstall or any errors occurred, you are able to choose Cloud download to reinstall Windows. (Your computer needs to be in an available internet environment for Cloud download.)
  5. Click [Change settings].
  6. Based on your request, select the appropriate settings, then click [Confirm].
  7. Confirm the settings, then click [Next].
  8. You may receive the following notification, select [Next]to continue the reset process.
  9. Click [Reset]to start reinstalling Windows 11, and your computer will restart after the reinstallation is completed.
    Note: Please make sure that the AC adapter is connected during the reset process. Also, please do not force to shut down during the reset process to prevent any issue.

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Windows 10 operating system

  1. Type and search [Reset this PC] in the Windows search bar, then click [Open].
  2. Click [Get started]in Reset this PC section.
  3. Select [Remove everything].
  4. Click [Change settings].
  5. Based on your request, select the appropriate settings, then click [Confirm].
  6. Confirm the settings, then click [Next].
  7. Please make sure that the AC adapter is connected before resetting the PC, otherwise, you will see the notice below.
  8. Click [Reset]. The computer will start to reinstall Windows.
    Note: Please make sure that the AC adapter is connected during the reset process. Also, please do not force to shut down during the reset process to prevent any issue.

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Method 2: Reinstall Windows via Windows Recovery Environment (WinRE)

  1. First, please let your computer enter Windows Recovery Environment. Here you can learn more about How to enter Windows Recovery Environment.
  2. After the computer enter Windows Recovery Environment, select [Troubleshoot].
  3. Select [Reset this PC].
  4. Select [Remove everything].
  5. Select [Local reinstall].
    Note: If you cannot reinstall Windows via Local reinstall or any errors occurred, you are able to choose Cloud download to reinstall Windows. (Your computer needs to be in an available internet environment for Cloud download.)
  6. Based on your request, select the appropriate settings.
  7. Click [Reset]. The computer will start to reinstall Windows.
    Note: Please make sure that the AC adapter is connected during the reset process. Also, please do not force to shut down during the reset process to prevent any issue.

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