[NUC] Customer Support Options for Discontinued NUC Element Products
The following products and the associated spare parts and accessories have been discontinued, or will be discontinued by the self-service support begins date listed. The available support options include:
- Technical support content. Click the product name to view a list of available self-service support content.
- Products under warranty can still get warranty service through the Warranty Center, if applicable.
- Support and services for members of the Technology Provider program.
- Help from other users is available at the ASUS Support Community.
| Product | Product discontinuance date | Self-service support begins 1 | End of security support 2 |
| NUC 11 Compute Element CM11EBv716W | November 09, 2023 | May 09, 2027 | November 09, 2026 |
| NUC 11 Compute Element CM11EBv58W | October 25, 2023 | April 25, 2027 | October 25, 2026 |
| NUC Rugged Board Element CMB1ABC NUC Rugged Chassis Element CMCR1ABC | May 13, 2023 | November 13, 2026 | May 13, 2026 |
| NUC 8 Pro Compute Element CM8v5CB NUC 8 Pro Compute Element CM8i5CB NUC 8 Pro Compute Element CM8i3CB NUC 8 Essential Compute Element CM8PCB NUC 8 Essential Compute Element CM8CCB NUC 8 Pro Compute Element CM8v7CB NUC 8 Pro Compute Element CM8i7CB | May 13, 2023 | November 13, 2026 | May 13, 2026 |
| NUC 9 Extreme Compute Element - NUC9i5QNB NUC 9 Extreme Compute Element - NUC9i7QNB NUC 9 Extreme Compute Element - NUC9i9QNB | January 11, 2023 | July 11, 2026 | January 11, 2026 |
| NUC Board Element BBWC1B1 | October 22, 2022 | April 22, 2026 | October 22, 2025 |
| Note: PDF files require Adobe Acrobat Reader* | |||
1.Asus Customer Service agents no longer respond to telephone, chat, community support forum, or email inquiries for self-service products
2.Asuswill no longer provide updates for BIOS, firmware, drivers, or software to address security issues.