asus business
Register your product to receive the ASUS Perfect Warranty!
Two silver ASUS convertible laptops in laptop mode, displayed from front and rear, left to right. A blue APW+ shield icon is displayed between the laptops.

ASUS Perfect Warranty

Register your products to receive the ASUS Perfect Warranty!
ASUS Perfect Warranty Valued Up to AED 500*
ASUS Perfect Warranty
  • Liquid Spills icon

    Liquid Spills

  • Electrical Surges icon

    Electrical Surges

  • Accidental Drops icon

    Accidental Drops

Complete product registration within 90 days of purchase and enjoy peace of mind with ASUS Perfect Warranty.

We offer ASUS Perfect Warranty(complimentary accidental damage protection) on your ASUS products* so that when accidents happen, we have you covered.
ASUS Perfect Warranty Valued Up to AED 500*

Please refer to the Event Regulations below for more information

  • step1 icon

    Register as an ASUS Member

  • step2 icon

    Register your products within 90 days of purchase

  • step3 icon

    Enjoy peace of mind with ASUS Perfect Warranty!

How to register your ASUS products: Click here

Upgrade Warranty: here

A man is using a laptop keyboard on a desk, controlling a mouse with his right hand.

What is ASUS Perfect Warranty?

ASUS Perfect Warranty is an additional protection service for ASUS products*, covering any damage to the unit that is not covered under the ASUS manufacturer’s warranty, including customer-induced damage.
ASUS Perfect Warranty Valued Up to AED 500*
Liquid Spills icon

Liquid Spills

Electrical Surges icon

Electrical Surges

Accidental Drops icon

Accidental Drops

Laptops icon

Laptops

ASUS products* eligible for ASUS Perfect Warranty coverage will enjoy one-time accidental damage insurance during the coverage period.

How to receive ASUS Perfect Warranty?

Complete product registration within ninety (90) days of purchase to enjoy ASUS Perfect Warranty. Please refer the following direction.

  • step1 icon

    Register as an ASUS Member

  • step2 icon

    Register your products within 90 days of purchase

  • step3 icon

    Enjoy peace of mind with ASUS Perfect Warranty!

The ASUS Perfect Warranty logo, which is a blue shield with the letters APW+
Inclusions
ASUS Perfect Warranty covers the events listed below:
  • Accidental drops, falls and other collisions
  • Liquid damage
  • Electrical surges
  • Accidental breakage
Exclusions
Theft, loss, natural damage including but not limited to rain, fire, and flood, or any intentional damage.
  • Product lines covered by ASUS Perfect Warranty: ASUS Consumer Laptops and Gaming Laptops which purchased from authorized ASUS resellers in UAE. The coverage includes:

    - For the Zenbook series, ProArt series, and ROG Zephyrus series / STRIX series / SCAR series : ASUS offers a 2-year international warranty, plus an additional 2-year ASUS Perfect Warranty.
    - For the Vivobook series and TUF Gaming series: ASUS provides a 1-year standard international warranty, complemented by a 1-year Perfect Warranty.

  • Please check with your local retailer or partner representative to confirm available options.
  • ASUS Perfect Warranty prices depends on the MSRP of the product

Notice

  • This promotion is only applicable to purchases and repairs within UAE.
  • If any questions, please visit the ASUS support site https://www.asus.com/me-en/support/. ASUS reserves the right to approve, change, modify, or cancel the content of this promotion.
  • Before registering your ASUS product, please confirm that the warranty start date aligns with the requirements of the promotional activity. To avoid any potential issues with warranty redemption, refer to the following link https://www.asus.com/me-en/support/faq/1041323/ to update your device’s warranty start date if necessary.
  • When registering as an ASUS member, please ensure that you select the same country where you purchased the device. If you have selected a different country or have previously registered as an ASUS member, please visit ASUS Member Portal (https://account.asus.com/me-en/info.aspx) > Account Settings > Personal Profile to verify or update the "Region" to match the country of purchase before registering your product. Failing to do so may result in unsuccessful warranty redemption.
  • If your device is eligible for this campaign, you will receive a notification email.

ASUS Perfect Warranty Terms & Conditions

Accidents happen. ASUS Perfect Warranty helps you reduce potential repair or replacement costs due to any unfortunate mishaps that occur during normal use of your devices.

  • ASUS Perfect Warranty provides coverage for the following types of accidental damage arising out of normal use: drops, falls or other collisions, liquid damage, electrical surges and accidental breakage.
  • Service excludes theft, loss, nature damage includes but not limited to rain, fire, and flood, or any intentional damages.
  • In this Service Package, the Customer is eligible for one (1) service claim per year during the coverage period. The start for this Service Package will be backdated to the date the ASUS product was purchased.
  • The total cumulative costs of repair services claimed by customers under this service package shall not exceed the customer purchase price of the product.
  • All components repaired or replaced by an ASUS Service Center will be under warranty for three months or for the remainder of the warranty period, whichever is applicable.
  • In order to make a claim under this service package, you will have to provide a summary of where and when the incident occurred, as well as a detailed description of the incident. Failure to provide sufficient information or requested documentation will result in the claim being rejected.
  • Local laws shall prevail according to applicable regulations. Please consult your ASUS Official or ASUS local authorized retailer (where you purchased the service) if you have any questions. The service may be terminated immediately.
  • The contents and availability of ASUS Perfect Warranty may vary by country and device eligibility.

How to find my product Serial Number?

Please check ASUS support site https://www.asus.com/me-en/support/Article/566/ for more information of finding your products serial number.

What damages are covered by ASUS Perfect Warranty?

Our ASUS Perfect Warranty program was created to help protect you against damages such as: liquid damage, electrical surges, accidental breakage, accidental drops, falls and other collisions. Subject to verification by ASUS. Perfect Warranty does NOT apply to the following: theft, loss, natural damage including but not limited to rain, fire, and flood, or any intentional damage. Please refer to the ASUS Perfect Warranty Terms & Conditions first.

Is my product eligible for ASUS Perfect Warranty?

This protection program applies only to brand new ASUS branded products and must also be purchased from authorized ASUS Partners in the UAE only. You must register your ASUS products within 90 days of purchase to qualify for ASUS Perfect Warranty. Please check the ASUS Perfect Warranty Terms & Conditions for further clarification.

When does ASUS Perfect Warranty coverage begin, and how long does it last?

Your ASUS Perfect Warranty coverage starts on the purchase date of your laptop and lasts for 1 year for Vivobook series and TUF Gaming series; and 2 years for Zenbook series, ProArt series, and ROG Zephyrus series / STRIX series / SCAR series And it can only cover once for each product per year.

If I have other warranty package demand, where can I purchase ASUS Premium Care for my ASUS Products?

ASUS Premium Care can only be purchased in the country where you originally purchased your brand-new ASUS Product from. You can visit https://www.asus.com/me-en/support/premium_care/ to get more details.

How many claims can I file through ASUS Perfect Warranty?

Under this Service Package coverage period, customer is eligible to one (1) claim per year, and one (1) part is allowed per claim. Serial number validation is performed by ASUS after you complete the product registration process. For any additional claims made for a repair of additional part(s), the labor, shipping and spare parts costs will be borne by the customer.

How do I file a ASUS Perfect Warranty claim?

Register your products via ASUS Member portal, MyASUS, Armoury Crate, Perfect Warranty page, or any other ASUS product registration portal. Once the product registration is confirmed, it will automatically come with ASUS Perfect Warranty coverage from the date of purchase, and you can check your warranty status from https://www.asus.com/me-en/support/warranty-status-inquiry.

Blue shield with laptop icon representing liquid damage, a green tick and text showing a price cut from $815 to $163.

$ 163 / $ 815

Zenbook 14 2023.07

Mrs. Taylor accidentally spilled beverage on the keyboard, rendering some keys non-functional. The keyboard, touchpad, motherboard, and battery were replaced. The repair cost was US$ 815. With ASUS Perfect Warranty, 80% of the cost was covered by ASUS, so Mrs. Taylor only had to pay US$ 163 for the repair.

Blue shield with laptop icon representing screen damage, a green tick and text showing a price cut from $1465 to $292.

$ 292 / $ 1465

TUF Dash F15 2023.07

Mr. Brown’s device was severely crushed and required the replacement of the screen, motherboard, and laptop shell. The repair cost was US$ 1,465. With ASUS Perfect Warranty, ASUS covered 80% of the repair cost, and Mr. Brown only needed to pay US$ 292 for the repair.

  1. Product lines covered by ASUS Perfect Warranty: ASUS Consumer Laptops and Gaming Laptops which purchased from authorized ASUS resellers in UAE. The coverage includes:

    - For the Zenbook series, ProArt series, and ROG Zephyrus series / STRIX series / SCAR series : ASUS offers a 2-year international warranty by default, plus an additional 2-year ASUS Perfect Warranty.
    - For the Vivobook series and TUF Gaming series: ASUS provides a 1-year standard international warranty, complemented by a 1-year Perfect Warranty.

  2. Please check with your local retailer or partner representative to confirm available options.
  3. ASUS Perfect Warranty prices depends on the MSRP of the product
© ASUSTeK Computer Inc.
Privacy Policy
Terms of Use Notice
©ASUSTeK Computer Inc. All rights reserved.