ASUS Perfect Warranty


    ASUS Perfect Warranty is an additional protection service for ASUS laptop’s customers for any damage incurred on the unit that is not covered under ASUS manufacturer’s warranty, including customer induced damage. Customers who purchase and activate their ASUS laptop, which launched in Malaysia on year 2019 & 2020 (“Eligible Model”), from 1st January 2020 onwards are automatically eligible for ASUS Perfect Warranty without additional charges.

    What is ASUS Perfect Warranty?

    For every purchase of ASUS consumer or gaming laptop, customers are automatically eligible for 2-year global warranty. However, this manufacturer warranty is only applicable for any damage that is not induced by customers. Beginning year 2020, ASUS completes the warranty service for customers by offering ASUS Perfect Warranty on top of the official manufacturer warranty. ASUS Perfect Warranty is an exclusive warranty service from ASUS for one time only during the first year of the laptop’s manufacturer warranty. For this premium service, ASUS shall bear 80% of the total repair cost for spill damage, electrical surge damage or drop and accidental breakage. Customer shall only bear the remaining 20% of the total cost and full labour fee.

    How to claim ASUS Perfect Warranty?

    1. Customer shall visit any of the authorized ASUS Service Centers in Malaysia or Brunei along with the damaged unit and purchase receipt/invoice from the retail stores where the unit is purchased at.
    2. ASUS shall carry out purchase validation at the time when customer claims for ASUS Perfect Warranty. In the event the purchase is fail to validate, customer must provide the official receipt or invoice to ASUS Service Center as proof of purchase.
    3. ASUS Perfect Warranty is only eligible for ASUS consumer laptops and gaming laptops, launched from 1st January 2019 & 2020, including charging adapter and its battery (but not inclusive of its accessories) purchased from 1st January 2020 onwards (or laptop launched officially in Malaysia from January 2019 onwards). ASUS Service Center team shall check the activation data on the spot to validate the date of purchase.
    4. ASUS Perfect Warranty is only applicable for product purchased in Malaysia and Brunei. Product purchased outside of Malaysia and Brunei are not eligible.
    5. For Terms & Conditions, kindly refer: https://www.asus.com/my/support/Article/1028/

    Upgrade to ASUS Perfect Warranty Premium

    At RM159 only, ASUS Perfect Warranty Premium offers you better benefits and longer coverage period. To upgrade, simply walk-in and purchase from our authorized ASUS Service Center or login to MyASUS app.*

    Perfect Warranty Retail Price Total Repair Cost
    (customer need to bear)
    Labour Fee
    (customer need to bear)
    Coverage Period
    Standard Included 20% Full 1-year
    Premium RM159 FREE FREE 2-year
    *The price quoted on MyASUS app is in US Dollar (USD) and may be vary from actual retail price in RM due to exchange rate fluctuation

    Eligible models

    Below is the list of ASUS laptop model which launched in 2019 onwards:

    Series Model Name
    ZenBook Pro Duo UX581G
    ZenBook Duo UX481F
    ZenBook Pro UX580G
    ZenBook Flip
    UM462D
    UX362F
    ZenBook UX331F
    UX333F
    UX334F
    UX433F
    UX434F
    UX533F
    UX534F
    UX325J
    UX425J
    UM425I
    UM431D
    VivoBook S K403F
    S330F
    S431F
    S530F
    S530U
    S531F
    S433F
    S533F
    M433I
    VivoBook Flip T101H
    TP412F
    VivoBook A412D
    A412F
    A412U
    A413F
    A420U
    A510U
    A512D
    A512F
    A542U
    M413I
    ASUS Laptop A407M
    A407U
    A409F
    A409J
    A411U
    A507M
    A507U
    A509F
    A509J
    A509M
    E203M
    M409B
    M409D
    M509D
    X441B
    X441M
    X505B
    X505Z
    X555Q
    X570Z
    ROG Mothership GZ700G
    ROG Chimera G703G
    ROG Zephyrus Duo 15 GX550L
    ROG Zephyrus S GX502L
    GX502G
    GX531G
    GX701L
    GX701G
    ROG Zephyrus M GU502L
    GU502G
    ROG Zephyrus G GA401I
    GA502I
    GA502D
    ROG Strix Scar G532L
    G732L
    G512L
    G712L
    G531G
    G731G
    GL504G
    GL704G
    TUF Gaming FA506I
    FA706I
    FX506L
    FX505A
    FX505D
    FX505G
    FX705G
    FX504G

    Contact ASUS Service Center

    Website: https://www.asus.com/my/support/
    Hotline: 1300-88-3495
    Hotline Operation Hours: Monday – Friday, 9am – 6pm (except public holiday)
    Authorized ASUS Service Center: https://www.asus.com/my/support/Service-Center/Malaysia