[Motherboard]HDMI/DP No Display after windows update

Please download the new Intel Graphics driver 31.0.101.5334 from ASUS official website and install it to improve display issue, the specific steps can refer to Q2&A2. 
 

A. if Intel Graphics driver have been updated by windows update automatically, please use other display output ports that can display normally (refer to Q1&A1) to install above new version driver 

 

B. if no others display output port, please follow below step to enter safe mode after reboot, and update above new version driver 
 

Step1： Entre safe mode on the failure display output port：

Please press reset button before enter in OS, it can be in Recovery mode. 

 

Step2：Press F4 to enter safe mode

Step3: Rollback the Graphics driver to 30.0.101.3111.

Step4：Reboot the system and it can enter OS display normally. 
Download the new version Graphics driver:31.0.101.5334 and install it. 
Please follow the picture as bellow: 

 

Q1: Affected models and display output port

A1: Please refer to the following：

No.Model nameNo display port after windows updateDisplay normally
1ROG STIRX Z490-E GAMINGDPHDMI
2ROG STRIX Z490-F GAMINGDPHDMI
3ROG STRIX Z490-A GAMINGDPHDMI
4ROG STRIX Z490-H GAMINGDPHDMI
5ProART Z490-CREATOR 10GTBTHDMI
6PRIME Z490-ADPHDMI
7H510M-D3H/M.2 R2.0HDMI VGA
8PRIME B460M-A R2.0HDMIDVI
9PRIME H470M2/FPTHDMIDVI/DP
10PRIME H510M-A R2.0HDMIDP/VGA
11PRIME H510M-E R2.0HDMIDP/VGA
12PRIME H510M-F R2.0HDMI --
13PRIME H510M-K R2.0HDMI VGA
14PRIME H510M-K R2.0 (for Brazil)HDMI VGA
15PRIME H510M-R R2.0HDMI VGA
16PRIME H510T2-CSM R2.0HDMI1

HDMI2/HDMI3

/VGA

17ROG STRIX H470-I GAMINGDPHDMI
18TUF GAMING H470-PRODPHDMI
19TUF GAMING H470-PRO (WI-FI)DPHDMI
20TUF GAMING Z490-PLUSDPHDMI
21TUF GAMING Z490-PLUS (WI-FI)DPHDMI
22Z490-GUNDAM (WI-FI)DPHDMI

 

Q2：How to download and install the new Intel Graphics driver 31.0.101.5334 from the Asus official website?

A2：

1. Click on the top right corner of the ASUS official website to search, enter the model (for example: PRIME H510M-K R2.0)

2. Click on "Drivers and Tools Programs",  download and install the Intel VGA driver 31.0.101.5334