Important Information
Share
more

Out-of-Warranty Service

Last Update : 2026/03/16

Is your product out of warranty?
You can still have it repaired through our authorized service providers, where certified technicians use genuine parts to ensure reliable and safe repairs.

             Benefits of sending back to ASUS for out-of-warranty (OOW) repair

Greencycle Program

Take advantage of the ASUS GreenCycle program. Here, you can not only contribute to the environment by recycling parts, but also enjoy exclusive discounts up to 35%.
For more information, please visit ASUS GreenCycle Program

ASUS Service Centre Out-of-Warranty (OOW) Fees

Terms and Conditions

  • For Out-of-Warranty (OOW) and Customer-Induced Damage (CID) service requests, applicable fees shall apply.
  • The service centre will provide final repair quotation for customer’s approval before repair work is carried out.
  • The evaluation fee shall be charged and is non-refundable, regardless of whether repair quotation is accepted or declined by customer.
  • Transportation fees shall apply to customers who request for Pick-up and Return (PUR) service, if applicable.
  • All applicable fees and charges will be communicated to the customer prior to the commencement of repair services.

 

Service Centre location

You may visit our authorised service centre where our technicians will evaluate the device and provide you with the recommended repair solution.

ASUS Service Centre
Address: 8 Burn Road, #11-16 Trivex Singapore 36997
Operating hour: Mon - Fri (10AM to 7PM), Sat (10AM to 1PM)
For more information, please visit Service Centre location