[Phone] Device can not be detected when connected to PC

Please follow the methods below for troubleshooting:

1. Make sure the OS on PC is Windows XP SP3 and above.

2. Settings > Developer options > disable USB debugging

3. Android 7 :Settings > Developer options > Select USB configuration > select MTP (Media Transfer Protocol).

    Android 8 :Settings > System > Developer options > Select USB configuration > select MTP (Media Transfer Protocol).

    Andrioid 9 :Settings > System > Developer options > Default USB configuration > select File Transfer .

4. Install Net Framework to V2 or newer version at https://www.microsoft.com/en-au/download/details.aspx?id=30653

5. Update Windows Media Player to V11 or newer version. Check your version
    by launching Windows Media Player > clicking Help > About Windows Media Player
    or go to website below: https://support.microsoft.com/en-us/help/190990/how-to-determine-the-version-of-windows-media-player