ASUS Extended Care (AEC) lets you continue to get the most out of your ASUS products after your standard warranty with complimentary technical support expires. With AEC, receive real-time, over-the-phone or remote desktop support from ASUS via trusted third-party product experts - 365 days of the year.
Most ASUS products purchased within the United States and Canada include a standard 1 to 2 years of warranty, including complimentary technical support from ASUS.
Even after the warranty period ends, ASUS offers comprehensive, out-of-warranty self-service options, including:
With flexible plans to fit your needs, ASUS Extended Care expands your out-of-warranty technical support with additional features, including:
| ASUS Out-of-Warranty Support Options | ||
|---|---|---|
| Technical Support Features | Self-Service |  |
| MyASUS App System Diagnosis | ||
| ASUS Product Support FAQ/Articles | ||
| ASUS Online Service Desk | ||
| Dedicated Over-the-phone Support (365 days/year) | ||
| Secured Remote Desktop Support (365 days/year) | ||
| Flexible Support Plans for Any ASUS Device | ||
| Up to Unlimited Consultations per Year | ||
| CHOOSE AN ASUS EXTENDED CARE PLAN THAT FITS YOUR NEEDS ASUS Extended Care comes in many configurations to meet the needs of any situation: | |||
|---|---|---|---|
| Setup | Simple Fix | Complex Fix | Total Care(Annual Plan) |
Single Consultation
| Single Consultation
| Single Consultation
| Unlimited Consultations
|
| $49.99(Per Consultation) | $79.99(Per Consultation) | $119.99(Per Consultation) | $179.99(A Year) |
To be eligible for ASUS Extended Care, your ASUS device must be sold and purchased within the United States or Canada.
Contact Phone Number (844) 752-4359 (English Only)
Operating days and times (PST) 365 days/year
Monday - Friday 6AM - 9PM
Weekends 6AM - 5PM
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