ASUS Extended Care (AEC) lets you continue to get the most out of your ASUS products after your standard warranty with complimentary technical support expires. With AEC, receive real-time, over-the-phone or remote desktop support from ASUS via trusted third-party product experts - 365 days of the year.
Most ASUS products purchased within the United States and Canada include a standard 1 to 2 years of warranty, including complimentary technical support from ASUS.
Even after the warranty period ends, ASUS offers comprehensive, out-of-warranty self-service options, including:
With flexible plans to fit your needs, ASUS Extended Care expands your out-of-warranty technical support with additional features, including:
|ASUS Out-of-Warranty Support Options|
|Technical Support Features||Self-Service|
|MyASUS App System Diagnosis|
|ASUS Product Support FAQ/Articles|
|ASUS Online Service Desk|
|Dedicated Over-the-phone Support (365 days/year)|
|Secured Remote Desktop Support (365 days/year)|
|Flexible Support Plans for Any ASUS Device|
|Up to Unlimited Consultations per Year|
|CHOOSE AN ASUS EXTENDED CARE PLAN THAT FITS YOUR NEEDS ASUS Extended Care comes in many configurations to meet the needs of any situation:|
|Setup||Simple Fix||Complex Fix||Total Care(Annual Plan)|
|$49.99(Per Consultation)||$79.99(Per Consultation)||$119.99(Per Consultation)||$179.99(A Year)|
To be eligible for ASUS Extended Care, your ASUS device must be sold and purchased within the United States or Canada.
Contact Phone Number (844) 752-4359 (English Only)
Operating days and times (PST) 365 days/year
Monday - Friday 6AM - 9PM
Weekends 6AM - 5PM