Warranty Policy Update: March 2025.

A Limited Warranty is offered on Asus branded hardware products. This Limited Warranty does not cover any software applications or programs; non-Asus products or non-Asus branded peripherals.

Asus guarantees that the Asus Optical Device Driver that you have purchased are free from defects in materials or workmanship under normal use during the Limited Warranty Period. The Limited Warranty Period starts from the date of purchase. Your sales receipt, showing the date of purchase , is the proof of your purchase date. You may be required by your Purchase Site or Asus Authorized Networking products to present the proof of purchase as a condition of receiving warranty service. You are entitled to a hardware warranty service if a repair is required within the Limited Warranty Period.

During the Limited Warranty Period, Asus will, at its sole discretion, repair or replace any defective component. All spare-parts or module removed under this Limited Warranty become the property of Asus.

Exclusions from this Limited Warranty Service

The warranty only covers technical hardware issues during the Warranty Period under normal use conditions. ASUS does not warrant uninterrupted or error-free operation of this Product. It does not cover any software issues even if packaged or sold with Product, or customer induced damages or circumstances such as but not limited to:

1. Damage caused to this Product(s) by you or any non-authorized third party, including but not limited to improper installation or modification with any non-original software or hardware (such as HDD, SSD and/or RAM.);
2. Damage caused to this Product(s) by non-original configuration;
3. The serial number of the Product, components or accessories has been altered, cancelled or removed;
4. Obsolescence;
5. Damage (accidental or otherwise) to the Product that does not impact the Product’s operation and functions, such as without limitation to rust, change in color, texture or finish, wear and tear, and gradual deterioration;
6. Damage to the Product caused by improper installation, improper connection, etc.;
7. Damage to the Product caused by an external electrical fault or any accident;
8. Damage to the Product resulting from use outside of the operation, storage parameters, or environment detailed in the User’s Manual;
9. Damage to the Product caused by third party software;
10. Unusability of or damage to the Product caused by contamination with hazardous substances, diseases, vermin, or radiation;
11. Fraud, theft, unexplained disappearance, or damages/detrimental circumstances caused by a willful act of the customer;
12. Unusability or damage to the Product caused by installing and using the Unlock Device App, which is a utility that will unlock your Product's boot loader but will render the Warranty null and void

Returning a product to your Purchase Site or an Asus Authorized Service Provider during the warranty period does not automatically mean that it will be repaired free of charge. Upon receiving your product, the Service Centre reserves the right to check the validity of your warranty and your request for warranty service.

Neither Asus, Asus Notebook Service Center, Asus Authorized Service Provider, nor your reseller are responsible for any of your confidential, proprietary or personal information contained in the product which you return to Asus , Asus Notebook Service Centre or Asus Authorized Service Provider for any reason. You should remove all such information from the product prior to its return.

Asus Notebook Service Centre or Asus Authorized Service Provider is not responsible for damage or loss of any personal data, programs, or removable storage media. Asus is not responsible for the restoration or reinstallation of any data or programs other than software installed by Asus when the the product was manufactured. 

Warranty Information

You may check your product warranty status via https://www.asus.com/support/warranty-status-inquiry/. However, warranty policy may vary depending on the place of purchase. Please contact the seller directly for more details about this product.

Warranty Card

Optical Disc Drive

SSD Enclosure (1Y Warranty)

SSD Enclosure (3Y Warranty)

SSD Enclosure (3Y Warranty)