ASUS Perfect Warranty

Covered from Every Angle

ASUS Perfect Warranty protects your device from life’s unexpected accidents — giving you peace of mind inside and out.

Dropped or Cracked

Stay protected from accidental drops, cracks, or screen damage. Get quick, certified ASUS service and replacement parts.

Spilled

Liquid damage is covered as part of accidental damage protection. So even spills won’t slow you down.

Accidental Breakage

From broken hinges to cracked casings, enjoy worry-free repairs from our certified ASUS service centers.

Fast Service

Quick turnaround and expert support ensure minimal downtime, keeping your productivity uninterrupted.

Frequently Asked Questions

Please check ASUS support site https://www.asus.com/za/support/article/566/ for more information of finding your products serial number.

Our ASUS Perfect Warranty program was created to help protect you against damages such as: liquid damage, electrical surges, accidental breakage, accidental drops, falls and other collisions. Subject to verification by ASUS. Perfect Warranty does NOT apply to the following: theft, loss, natural damage including but not limited to rain, fire, and flood, or any intentional damage.

This protection program applies only to brand new ASUS branded products sold within South Africa from select authorized ASUS resellers. Please check the ASUS Perfect Warranty Terms & Conditions in the 【Event Regulations】 for further clarification. You must register your ASUS products within 90 days of purchase to qualify for ASUS Perfect Warranty.

Your ASUS Perfect Warranty coverage starts on the purchase date of your laptop and lasts for 1 year, and can only cover once for each product.

ASUS Premium Care can only be purchased in the country where you originally purchased your brand-new ASUS Product from. You can visit https://za.store.asus.com/purchase/seriesnum to get more details.

Register your products via ASUS Member portal, MyASUS, Armoury Crate, Perfect Warranty page, or any other ASUS product registration portal. Once the product registration is confirmed, it will automatically come with ASUS Perfect Warranty coverage for one year from the date of purchase, and you can check your warranty status from https://www.asus.com/za/support/warranty-status-inquiry/.

There is a limit of only one (1) claim per registered serial number during the first year of product ownership starting from your purchase date. Serial number validation is performed by ASUS after you complete the product registration process.

No. ASUS Perfect Warranty is an additional protection service that works alongside your standard ASUS warranty. Your standard ASUS warranty continues to cover eligible hardware defects and manufacturing issues according to ASUS warranty terms.

Yes. ASUS Perfect Warranty may apply to eligible ASUS laptops purchased online, as long as the product was purchased from an authorised ASUS reseller in South Africa and meets the eligibility requirements.

No. ASUS Perfect Warranty does not cover theft, loss, intentional damage or damage caused outside of accidental damage scenarios covered under the service terms.

ASUS Perfect Warranty applies to the eligible ASUS product only. Accessories such as chargers, bags, mice and other external devices are not covered unless specifically included within the warranty terms.

If your ASUS laptop is accidentally damaged, stop using the device if continued use may cause further damage. Keep your proof of purchase and contact ASUS support to begin the Perfect Warranty claim process.

ASUS Perfect Warranty coverage is linked to the registered ASUS product. Customers should contact ASUS support for guidance regarding ownership changes or device transfers.

After submitting a claim, ASUS will assess the damage and confirm whether the repair qualifies under the Perfect Warranty terms. ASUS support will provide the next steps once the assessment is complete.

If a product cannot be repaired, ASUS will assess the available service options according to the Perfect Warranty terms and conditions.

Yes. Accidental liquid spills may be covered under ASUS Perfect Warranty, provided the damage meets the requirements of the accidental damage protection terms.

Yes. Accidental screen damage may be covered under ASUS Perfect Warranty if it results from an eligible accidental damage incident.

Customers can contact ASUS support for assistance with warranty registration, claim submissions and service enquiries.

Notice

This promotion is only applicable to purchases and repairs within South Africa.
If any questions, please visit the ASUS support site Support . ASUS reserves the right to approve, change, modify, or cancel the content of this promotion.
Before registering your ASUS product, please confirm that the warranty start date aligns with the requirements of the promotional activity. To avoid any potential issues with warranty redemption, refer to the following link https://www.asus.com/za/support/faq/1041323/ to update your device’s warranty start date if necessary.
When registering as an ASUS member, please ensure that you select the same country where you purchased the device. If you have selected a different country or have previously registered as an ASUS member, please visit ASUS Member Portal( https://account.asus.com) > Account Settings > Personal Profile to verify or update the "Region" to match the country of purchase before registering your product. Failing to do so may result in unsuccessful warranty redemption.
If your device is eligible for this campaign, you will receive a notification email.