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[Replied] [Power/Battery] Zenbook Flip S - terrible battery

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JRRivett1982 TWN Level 1 | All posts
NB Bug Report
System: Windows 10
Battery or AC: Battery
Description: My very new Zenbook Flip gets extremely hot while charging. It often takes two or two and a half hours to fully charge, even from 25% power. I also rarely get more than 3 hours out of it. What should I try?
Model: Zenbook Flip S
Frequency of Occurrence: Always
Reset OS: No
Screenshot: -

TWN Moderator | All posts
Hello JRRivett1982,
For such issue,
Please backup your device and send it to local service center for complete examination.
You can find service center from below link;
Thank you for messaging us.
Have a nice day.
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