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[New Question] Front camera can't focus to clostest object(face)

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ZenFone 3 Bug Report
Model: ZE553KL(Zoom)
RAM: 3GB
Firmware/App Version: WW_11.41.87.2
Location: Indonesia
Frequency: Wifi, 4G
Rooted: No
App Name: Asus PixelMaster Camera
Screenshot:
Description: Front camera can't focus to closetest object(my face) and focus on longest object (background)
Anyone get this problem too?

Please fix this bug, Asus
Last edited by cloudnix on 2017/6/15 03:57

Front camera can't focus to closetest object(my face) and focus on longest object (background)
Anyone get this problem too?

Please fix this bug, Asus

P_20170610_230042-1170x2080Resize.jpg (336 KB, Downloads: 0)

P_20170610_230042-1170x2080Resize.jpg
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Hi, I have the same issue. I got my first Zoom3 during the PreOrder release here in the Philippines (April 2017). I never had any problems, until I updated to Nougat and the white line screen issue appeared. My unit was replaced. However, I noticed the huge difference between my April-Zoom3's front camera photos vs my July-Zoom3's front camera photos. Same with you, the front face is not getting focused. Instead, the focus is fixed on the background. I excruciatingly tried to raise my case here in the local store where I bought it. I even prepared comparison photos. But according to them, there were no issues and that I am the only one who raised such issue. Perhaps some people don't notice it like I do. But I have photos to prove it.
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