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[Replied] missing 850mhz LTE frequency in zenfone max

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1#
ZenFone2 Bug Report
Model: ZC550KL(Max)
RAM: 2G
Firmware/APP Version: WW 138.26.76
Frequency: not known
Rooted: Yes
APP Name: -
Screenshot:

I cant get jio network on low coverage areas when other phones getting range  because in low coverage areas reliance jio is providing network on band 850mhz . and my zenfone max have band 850mhz support. How to get 850mhz eventhough that 850mhz shown in the spec list of our phone in each and every site and actually its not enabled in the phone. Is there any way to enable it
2#
i check my phone band in network guru apps not show 850 mhz 
3#
IND Level 6 | View User.'s posts
The device you are using is Powered by Snapdragon 410 Processor. It will work with 1800 MHz and 2300 MHz LTE Frequencies.


The website shows specs of both Snapdragon 410 and Snapdragon 615 powered ZenFone Max ZC550KL. Snapdragon 615 works with all 3 Bands provided by Jio 4G.
4#
Thanks for info but what is the solution ?
5#
IND Level 6 | View User.'s posts
Last edited by User. on 2017/2/7 01:52
jatinkant123 posted on 2017/2/6 12:55
Thanks for info but what is the solution ?


There is no solution to that other than Software Update. Even LYF device with Snapdragon 410 doesnt support 850MHz on Jio 4G.
6#
does anyone know how to lock the Band without any root ,@User
7#
Hi jatinkant,

Thanks for reporting.

We will check & confirm the same.
8#
IND Level 6 | View User.'s posts
Last edited by User. on 2017/2/6 20:07
manishtechie posted on 2017/2/6 13:38
does anyone know how to lock the Band without any root ,@User


I dont think thats possible, manishtechie. We are having Qualcomm Chipset. If it was Mediatek it would be possible.

In future if you plan to root try this App Network Signal Guru
9#
Thanks user waiting for someone  to show how to unlock the bootloader as TWRP  is available  only for 2015 version,,, i will go for root because  anyhow my screen is brocken so tht wont come under warranty 
10#
User. posted on 2017/2/6 13:32
There is no solution to that. Even LYF devices with Snapdragon 410 doesnt support 850MHz on Jio 4G ...

Snapdragon 410 support Band 5 (850 Mhz) in LYF Wind 1, You can check the technical specification of here https://www.mylyf.com/wind-1
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