Release Note
ZenTalk

[More Information Needed] Blurry Rear Camera Problem

122 3
Jump to specific floor
Latest Post
1#
ZenFone 3 Bug Report
Model: ZC553KL(Max)
RAM: 4GB
Firmware/App Version: NMF26F.WW_Phone-14.0200.1708.324-20170826
Location: Laguna
Frequency: -
Rooted: No
App Name: -
Screenshot: -
Description: Blurry Rear Camera Problem
-Rear camera is so blurry, cleaned the camera lens and updated software. however, the camera is still blurry.
-my OS is Nougat 7.1.1
-Please help.
2#
Hi beriosoviemie,

Good day.
Please kindly restore camera app version and update to the latest 3.0.52.0.
If this problem still persists, please kindly show me below information.
(1.) Which camera mode do you use? Auto mode?
(2.) Please kindly show me your camera settings screenshots.
(3.) Please kindly upload your original picture to the cloud and share your link to me.

Thank you.
3#
Hello Emilee,

Regarding on your questions, kindly please see attached pictures.
Another thing is when I'm using my front camera it takes picture perfectly, the problem here is my rear cam.

P_20170921_181359.jpg (1.38 MB, Downloads: 0)

P_20170921_181359.jpg

Screenshot_20170921-181323.jpg (216.3 KB, Downloads: 0)

Screenshot_20170921-181323.jpg

Screenshot_20170921-181351.jpg (222.97 KB, Downloads: 0)

Screenshot_20170921-181351.jpg
4#
Hi beriosoviemie,

Thanks for your reply.
When does this problem start happen?

Please kindly restore camera app and update to the latest version 3.0.52.0.
(settings > apps > camera > storage> clear data and cache)

Could you use touch screen for focus by manually?

Thank you.
Advanced mode
You need to login first Login | Register Now

Points policy of this forum

Archiver|Mobile ver.|

Fast reply Top Return to list
Share by pm