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[Replied] [System] Audio jack Problem , Not recoganizing headphones

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ssyedhabeeb IND Level 3 | All posts
ZenFone 3 Bug Report
Model: ZE553KL(Zoom)
Firmware/App Version: WW_80.30.76_34_20180906
Location: India
Frequency of Occurrence: -
Rooted: No
App Name: System Audio jack
Screenshot: -
Description: Mobile audio jack doesn't recognize any 3.5 audio cabes/headphones.
Mobile audio jack doesn't recognize any 3.5 audio cabes/headphones
And it ain't any hardware issue , its software issue when i force the audio output to headphone through third party app like *lesser audio swith*  i can receive the audio through my headphones. , but my mobile still remains unrecognized of my headphones
IND Moderator | All posts
Hi Ssyedhabeeb,

Can you check if the issue persist in safe mode?

How to Enter Safe Mode?

Apply to: ZenFone, PadFone, FonePad

When power is off:

1.      Long press power key to boot.

2.      When ASUS logo appears, press and hold volume down key till home screen appears

3.      “Safe Mode” reminder appears on the lower-left of home screen

When power is on:

1.      Long press power key.

2.      Tap and hold “Power Off”.

3.      Tap “OK” of Reboot to Safe Mode window.

4.      “Safe mode” reminder appears on the lower-left of home screen.

How to Exit Safe Mode ?

Restarting your device. Your device will now be exit safe mode.

Let us know if the issue persist.
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