How to solve "connection failed, please check the server"

1. Please make sure you have the latest software installed on your phone and PC.

    phone: (Remote Link 1.2a.0.150730)

    https://play.google.com/store/ap ... sus.remotelink.full

    PC: (ASUS Smart Gesture 4.3.6)

    http://remotelink.asus.com

2. If it still failed after step 1:

    Please run the patch file "restart_server.bat" with administrator rights on your PC and connect again.

    https://drive.google.com/open?id=0B8sx8MEFrqufYWhMNm1hUVlKMVk&authuser=0

   

3. If it still failed after step 2:

    - For Bluetooth connection

      Please unpair the paired devices on both sides. (PC and phone)

      Follow the link below to pair again:

      http://www.asus.com/support/FAQ/1007490

    - For WiFi connection

      Go to next step

4. If it still failed after step 3:

    If all fails...restart your PC and phone.

5. If it still failed after step 4:

    Launch the debug tool to generate log files.

​​    https://docs.google.com/file/d/0 ... /edit?usp=drive_web

6. Send the three log files to touchpadhit@gmail.com

Thanks!