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[Replied] Flash Camera Zenfone 3 (ZE520KL) Error

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1#
ZenFone2 Bug Report
Model: -
RAM: 3G
Firmware/APP Version: WW_13.20.10.140_20161117
Frequency: 2 GHz
Rooted: No
APP Name: PixelMaster Camera
Screenshot: -
Last edited by lukyyanto on 2016/12/11 18:00

Hello guys. I want to ask, is your zenfone 3 flash turn off when make focus on dark area?. I had zen 5, zen 2 and zen 2 laser before, when make focus on dark area the flash is flashing when I touch to make a focus, but why on my Zen 3(ZE520KL) is can't flashing when make a focus?, but it's only flashing when take pict, not on make focus . Is it a bug, or problem with my phone?. Please help me, thx...

*I've use the latest firmware and pixelmaster app
2#
I'm having same issue no focus flash light while focusing in low light, Camera sound is turned off but sound is still coming and that founds to be really Annoying i wish ze520kl get cyanogenmod bug free
3#
Last edited by lukyyanto on 2016/12/12 12:30

@moswantwd : are you using auto mode?, or low light and night mode?. In this case i've been use auto mode in dark area. And I think if you on low light and night mode the flash camera auto turn off


Since 1st zenfone series until 2nd series when make a focus (with touch to focus) in dark area with auto mode, the flash will flashing to getting focus. But on zenfone 3rd generation, (especially on zen 3 ZE520KL) it will not flashing when make a focus, but it'll flashing when take pict...so the pict have noise

You can make camera sound mute, with : go to camera setting (gear icon on camera) > and scroll down and find "camera sound" menu, just uncheck to mute camera sound.

Are you on rooted device?, I'm sorry in this case I've unrooted device. Because I'm very loved ZenUI not others
4#
Hi Lukyyanto,

On our Zenfone 3 has been implemented with the sony IMX sensor with the laser in-built with it. The previous generation Zenfone device were using Toshiba Sensor for the camera which required the flash during tap to focus.

Zenfone 3 has the improved version of laser sensor by which in dark area after tap to focus it does requires to flash the light to focus.

Therefore this is not an issue and this is with our most of Zenfone 3 devices.
5#
Last edited by lukyyanto on 2016/12/12 12:40
MAX_ASUS posted on 2016/12/12 12:30
Hi Lukyyanto,

On our Zenfone 3 has been implemented with the sony IMX sensor with the laser in-buil ...


@Max_asus : Ok thanks, so this is not a bug or issue on my phone? but with this conditons it's getting full noise pictures results on dark area and how to make a focus on dark area, while the flash is not flashing before..without noise pict?
6#
Hi Lukyyanto,

Check on the left hand top corner of the screen make sure to select on the flashlight option on the camera app
then when the light is present u can use tap to focus like in the image

Screenshot_20161212-115016.jpg (540.92 KB, Downloads: 1)

Screenshot_20161212-115016.jpg
7#
@max_asus: Ok, thank you for your details & information. I think it's bug or issues about my phone, so it's just new improvements and new camera system for zenfone 3 ...
8#
I was searching to confirm this torch option is there at zenfone 3. But it is not there in zenfone 2 laser, I mean the torch option in camera. But it is there in zenfone selfie. Is there any update available to get this option available in zenfone 2 laser 550KL (Z00LD)? 
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