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[More Information Needed] ASUS Unlock Device App Bug

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ZenFone2 Bug Report
Model: ZE601KL
RAM: 2G
Firmware/APP Version: UL-Z00T-WW-21.40.1220.2161-user
Frequency: persist
Rooted: No
APP Name: Unlock Device App: for Android M OS
Screenshot: -
ASUS ZE601KL official application Unlock Device App: Unlock boot loader for Android M OS, downloaded from ASUS website, is not working. I already try WW-1.16.40. both the first 770 and lastest 1542 version using its Unlock Device also from ASUS website with same result. I all other ASUS Zenfone Laser 2 affected with the same bug.

Error message: "An unknown error occured, which may be a network connection issue."

My internet connection is fine.

The apps might try to connect to these server:
"mdm.asus.com/DMServer/DeviceState"
"mdm1.asus.com"
"122.146.44.128:8787"
Which are not available on the internet.

Would you please turn on the servers, or publish new unlock apps without those unavailable server. I spend so much time researching this bug, please solve it as soon as possible.

Android 7 has multitasking with dual display that is great for large screen phone like ZE601KL. Me and other users need to make our Zenfone Laser II works with Android 7 that is currently only available by custom ROM, and we can only flash custom ROM after unlocking the phone.

Thank you.


2#
Hello mudy45
Are you still experiencing this issue
If yes, please reply, I'll report this to our team
Thank you
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