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[Replied] [Power/Battery] Phone is not charging.....

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kmtgaurav IND Level 1 | All posts
ZenFone Max Bug Report
ZF Model: ZB632KL
RAM: 3G
Firmware/APP Version: OPM1.WW_Phone.15.2016.1902.159-20190227
Frequency of Occurrence: once
Rooted: No
APP Name: -
Screenshot: -
I brought my new asus zenfone max m2 one month ago.....and first time my phone my fully discharged and i plugged my charger with my phone but my phone is not charging.....only a red light appers on the top.....

what to do now????
plz help?????
Props
IND Moderator | All posts
Hi Kmtgaurav,

Which charger do you use to charge your device?

Make sure you use OEM charger only.

Please check if the issue persist when you charge your device in switch off mode and let us know.

Please check and let us know.
Props
I brought my new asus zenfone max m2 two month ago.....and first time my phone my fully discharged and i plugged my charger with my phone but my phone is not charging.....only a red light appers on the top
Props
IND Level 1 | All posts
 Hi bit_asus, after performing these steps ,the problem still persists.
Props
I brought my new asus zenfone max m2 3 month ago.....my mobile fully discharged and i plugged my charger with my phone but my phone is not charging.....only a red light show on the top. What can i do?
Props
I'm facing the same problem

Props
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