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[New Question] [Signal/ Connection] After update, data plan dont have internet

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ikhwansaupi MYS Level 1 | All posts
ASUS Max Bug Report
ZF Model: ZB632KL
RAM: 4G
Firmware/APP Version: 9
Frequency of Occurrence: always
Rooted: No
APP Name: Data Connection
Screenshot:
After update to this version, my data plan is GONE. even the phone say connected to 4g network, but playstore, chrome say im offline.
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ikhwansaupi MYS Level 1 | All posts
Please help to rectify this issues. before this no issues regarding this,

Shown connected

Shown connected

Show offline

Show offline

Before the update, so not sim issues

Before the update, so not sim issues

update to this

update to this
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IND Level 1 | All posts
Mine also has a problem can't connect to 4G network anymore even forcing by dialing *#*#4636#*#* and select LTE only is not working instead it goes to TD-SCDMA/CDMA/UMTS by default Kindly fix this problem as soon as possible because my handset not able to connect 4G anymore.
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IND Level 1 | All posts
Do reset factory... And then restart your phone your problem will solve.. mine have also same problem.. I solved by this method.. but now I am facing battery drain issue.. do you facing battery drain issue?
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