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Warranty

Warranty Policy

Warranty Policy Update: March 2025.

 

Warranty Period

Warranty policy may vary depending on the place of purchase. If the problem could not be resolved with the resources available on the technical support page http://www.asus.com/support, please contact or visit the place where you purchased your product to proceed with the warranty.

In any case that the above-mentioned place could not assist you with the ASUS warranty, please visit https://www.asus.com/support/service-center-location for detailed information of local service center locations or call us at the telephone number listed on https://www.asus.com/support/callus/.

 

Warranty Card

Optical Disc Drive


Warning：

  1. Warranty period may differ regionally, please check with your purchase Site.
  2. Warranty invalid if damage/dysfunction caused by improper handling/usage, destruction.
  3. Warranty invalid if serial label is removed, broken.
  4. Australia statement notice
    ASUS products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the products repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. You can find more information about the Australian Consumer Law on the ACCC website: http://www.accc.gov.au (see under "For Consumers" tab). ASUSTek Computer Inc. offers this Warranty in conjunction with any guarantees imposed by the Australian Consumer Law.
  • Products certified by the Federal Communications Commission and Industry Canada will be distributed in the United States and Canada. Please visit the ASUS USA and ASUS Canada websites for information about locally available products.
  • Refurbished products may include refurbished components. Where service is required, goods may be repaired using refurbished parts or replaced with refurbished goods of the same type.
  • All specifications are subject to change without notice. Please check with your supplier for exact offers. Products may not be available in all markets.
  • Specifications and features vary by model, and all images are illustrative. Please refer to specification pages for full details.
  • PCB colour and bundled software versions are subject to change without notice.
  • Brand and product names mentioned are trademarks of their respective companies.
  • The terms HDMI and HDMI High-Definition Multimedia Interface, HDMI trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.