[MiniPC] GX10 Wi-Fi Connection Failure During Initial Setup (OOBE)
Symptom
During the initial Out-Of-Box Experience (OOBE) setup, the device may fail to connect to a wireless network via a standard router, preventing you from completing the setup process.
Root Cause
We have identified that this is caused by a temporary service instability with Canonical’s connectivity-check server (connectivity.ubuntu.com). The system relies on this service to verify internet access during the initial setup. If the server experiences degradation, the system may incorrectly report a network failure.
Workaround & Solutions
To bypass this temporary external issue and complete your device setup, please try one of the following methods:
- Method 1: Connect to a Mobile Hotspot (Recommended) Temporarily connect your GX10 device to your smartphone's mobile Wi-Fi hotspot to finish the OOBE setup process.
- Method 2: Try an Alternative Network If available, connect to a different active Wi-Fi network to establish internet access.
- Method 3: Use a Wired Ethernet (LAN) Connection By plugging in the LAN cable before booting, the system will automatically prioritize the wired connection for system updating without prompting Wi-Fi settings.
This is a temporary issue related to Canonical's service availability. For more technical details and status updates, please refer to the Official Ubuntu Forum Notice.