Some phones may have a difficulty while connecting with VivoWatch. | Official Support

ASUS Support FAQ

FAQ

Product VivoWatch, VivoWatch (HC-A01B)

Some phones may have a difficulty while connecting with VivoWatch.

Please refer to the following method.

Method 1: Re-pair VivoWatch with your phone

Tap "Settings" from the APPS

Select "Bluetooth"

Select the device → Tap「Cancle paired」→ Reboot the phone → Paired device as the same way

Method 2: Delete Bluetooth setup files

Tap "Settings" from the APPS → Select "Apps"

Tap the settings icon on the upper right corner and tap "Bluetooth Share"

Select "Clear data" and "Clear cache"→ Restart your smartphone

If you have any issue about the content below, please consult with ASUS Service Center.

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