[Phone] Bluetooth can't find the pairing device to connect with | Official Support

ASUS Support FAQ

FAQ

[Phone] Bluetooth can't find the pairing device to connect with

Please follow the methods below for troubleshooting:

Disable bluetooth and re-connect:

Enable Bluetooth in "Settings" > "Bluetooth".
Tap the pairing device you want to connect and enter password if required.
Access Safe Mode by long pressing power key > tapping and holding Power Off > tapping OK.

If your tablet works well in Safe Mode, there may be some 3rd apps that cause malfunction.

Please reboot your tablet and check again if it works well.
Backup your data and perform factory data reset.

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