[GlideX] Cannot use GlideX Remote Desktop? | Official Support

ASUS Support FAQ

FAQ

[GlideX] Cannot use GlideX Remote Desktop?

If you want to use the GlideX Remote Desktop function, please confirm whether the computer and mobile device meet the following requirements:

The computer operating system needs to be Windows 10/11 Pro version
GlideX PC App and GlideX Mobile App have logged in to the same ASUS member account
The system login password has been set on the computer
The Remote Desktop function of the system has been turned on on the computer

*GlideX Remote Desktop function currently only supports Windows 10/11 Pro version*

*GlideX Remote Desktop currently is exclusively available for Windwos 10 local user account (an offline account)*

1. In GlideX side please click the [Information] ("" symbol) icon to enter the [Password] interface in the system settings and add an account password. (If you have already set the account password, please ignore this step)

2. After setting the password, please click the GlideX side [Open Settings], go to the [Remote Desktop] interface in the system settings, and click to enable the Remote Desktop function.

3. If you are using the Remote Desktop function for the first time, a pop-up window [Mail Sent] will appear, please go to your mailbox and click the Activation link.

4. Please click GlideX side [Bind a mobile device via Pairing Code], a new window will pop up. Please also click [Bind a computer via pairing code] on the mobile device side, and then scan the [QR code] on the computer screen, or fill in [pairing code].
5. After the pairing is successful, the computer and mobile devices will display the following screen.
6. When using the Remote Desktop function, please make sure your computer is in standby mode and keep internet connection.

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