Dear ASUS Users,
“COVID-19 is an unprecedented situation that has brought challenges to many of us around the world. Temporary disruptions to ASUS customer service is one of these challenges, and we are working diligently to restore operations to normal as soon as possible.
The Malaysia Government has temporarily halted the operations of many businesses to ensure the safety of citizens, and our service centers may remain closed in accordance with related government regulations. Due to these circumstances, please plan for delays in our on-site service and online service centers.
ASUS will continue to look for every possible solution to provide the services you need. We hope you understand the challenges of the current situation, and we sincerely apologize for any inconvenience caused. For any inquiries, please utilize the ASUS Malaysia Customer Service chat feature, or email the ASUS Malaysia service center directly.