[NUC] NUC 11 Compute Element CM11EB Cannot Update Bios Using F7 and has a Long Reboot Time

Resolution

  • This issue can be fixed by updating your BIOS using the power button or BIOS security switch update methods. You'll need to update your BIOS to versions:
  • The EC Firmware on an designed carrier board, chassis element, and assembly element need to be updated to 02.20.00 or later.
  • The EC Firmware on a custom carrier board needs to reference FW code 1.3.2 or later. Consult with your system manufacturer if you are observing similar symptoms on an partner product.