[NUC] Information Needed to Identify Your NUC When Requesting Warranty Support

When checking warranty coverage, processing a warranty ticket, or working with ASUS Customer Service, you may be asked to provide some identification numbers for your NUC device. Use the instructions below to locate these numbers.

NoteSee product code naming convention for an explanation of the NUC product code suffixes.

For NUC Kits or NUC Mini PCs, check the chassis label

  1. Serial number (Required to check warranty coverage)
  2. SA number (stocking ID, used in tables below)

NUC Kits or Mini PCs

If the NUC starts, check BIOS Setup

  1. Press F2 during boot to enter BIOS Setup.
  2. Click the blue arrow on the far right side to go to the SMBIOS page.
  3. The SA Number (version) and Serial Number are displayed in the System Information pane.

ystem Information pane

  1. Press F10 to exit BIOS Setup.

For NUC Boards, check the barcode label on the memory slot

  1. Serial number
  2. AA number (stocking ID)

NUC Boards


For NUC Element Products, see our Identify your NUC Element page.


Related topic
Warranty Information about NUC Products