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Dear ASUS Users
COVID-19 is an unprecedented situation that has brought challenges to many of us around the world. Temporary disruptions to ASUS customer service is one of these challenges and we are working diligently to restore operations to normal as soon as possible.
The South African Government has implemented different levels of restriction to ensure the safety of the citizens. Based on the related government regulations, our service centres will remain open in accordance with Level 4 to Level 1 restriction. In the unfortunate event that the government downgrades the restrictions to Level 5, our service centres will be closed temporary. Due to these circumstances, please plan for delays accordingly.
ASUS will continue to look for every possible solution to provide the services you need. We hope you understand the challenges of the current situation, and we sincerely apologise for any inconvenience caused.
For any enquiries, please utilize the MyAsus app, ASUS South Africa Customer Service chat feature, or email the ASUS South Africa service centre directly.
Please backup data before returning to the factory settings, it is because return to the factory settings will delete all the data in the device.
How to backup:Laptops/Desktop PC/All-in-One   Window7   Window8   Window10    Phone   Phone
Dear ASUS Users
COVID-19 is an unprecedented situation that has brought challenges to many of us around the world. Temporary disruptions to ASUS customer service is one of these challenges and we are working diligently to restore operations to normal as soon as possible.
The South African Government has implemented different levels of restriction to ensure the safety of the citizens. Based on the related government regulations, our service centres will remain open in accordance with Level 4 to Level 1 restriction. In the unfortunate event that the government downgrades the restrictions to Level 5, our service centres will be closed temporary. Due to these circumstances, please plan for delays accordingly.
ASUS will continue to look for every possible solution to provide the services you need. We hope you understand the challenges of the current situation, and we sincerely apologise for any inconvenience caused.
For any enquiries, please utilize the MyAsus app, ASUS South Africa Customer Service chat feature, or email the ASUS South Africa service centre directly.