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[Replied] [Others] UX370UA Overheating while charging

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toma.karadole HRV Level 1 | All posts
NB Bug Report
System: Windows 10
Battery or AC: AC
Description: Overheating while charging
Model: Flip S UX370UA
Frequency of Occurrence: Always
Reset OS: Yes
Screenshot: -
Hi!
My Zenbook is overheating while it's charging. Temperatures goes over 60°C, processor usage is under 5-10%.
Everything is updated to last version, bios is version 306 (last one). Windows was reinstalled. Tried with uninstalling ASUS Battery Health application. Problem is still here.

Other problem. Battery life time is less then 5 hours.
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TWN ZenCare | All posts
Hi Toma:
   Good day , follow your description , it's hard to know where you feel overeating, could you please point out the position such as palm rest or near AC jack. Otherwise, we will suggest to clean fan by some air pressure can or compressor. Sometimes no enough space to release heat will cause overheating. If you done everything , I will suggest to contact local service team for further diagnostic to check hardware's healthy and battery life. thank you.
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