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[Replied] [Keybord] rog keyboard firmware update tool v 2.1.8

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zhisen07082000 MYS Level 1 | All posts
NB Bug Report
System: Windows 10
Battery or AC: AC
Description: firmware update fail
Model: rog strix g
Frequency of Occurrence: Always
Reset OS: No
Screenshot: -
my laptop's keyboard and rgb no function due to the firmware update fail, i cant find the keyboard setting in armoury crates also, what should i do
Props
TWN Moderator | All posts
Hello zhisen07082000,
Your device is now in the service center for further examination
You will be informed of the result after it is fixed.
Thank you.
Props
POL Level 1 | All posts
Hello,

I have similar problem. I can't update Rog keyboard firmware update tool v 2.1.8.
I can't do this by MyASUS application and manually.

System: Windows 10 64 bit home (latest version)
Model: G731G
BIOS: 303
Props
Hi,
I have similar problem. I can't use my asus keyboard in BIOS, the LEDs is not light any time

System: Windows 10 64 bit pro (latest version)
Model: ROG Strix G G531GD
BIOS: 304
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