ASUS Response to COVID-19

The COVID-19 pandemic has affected the entire industry, and so the difficulties posed by the situation are borne by us all. Rising to these challenges as a company requires doing everything in our power to help ameliorate the situation, to uphold the quality of innovation and service we are known for and to protect the health and wellbeing of colleagues, partners and consumers.

During this time, ASUS employees have worked their hardest to maintain the normalcy of business operations, and we are deeply grateful to all our colleagues for their proactive efforts and dedication.

With the challenges of the current situation in mind, we have taken a number of actions to safeguard our employees, respond to our supply chain, create virtual experiences and assist institutions with digital solutions.

Safeguarding Employees

We have implemented a global response to safeguard our employees. We have strongly advised against business travel, and colleagues who have travelled to high-risk countries or come into contact with suspected or confirmed cases are asked to work from home as a precaution. All colleagues in deeply affected areas who are able to work from home have been asked to do so. In less-affected areas, starting from when team members arrive at our offices, we take safety measures to protect everyone. These include temperature screening upon entering facilities, increased facility cleaning and sanitizing, as well as encouraging the use of tools to hold meetings virtually in order to minimize social contact.

Furthermore, ASUS created an internal communication system that enables our offices worldwide to provide real-time updates of their situation in order to receive assistance from our headquarters if needed. Compensation remains unaffected by work-from-home status, and leave policies have been expanded to accommodate the wellbeing of the entire ASUS community.

Responding to Supply Chain

ASUS is actively collaborating with supply chain partners to ensure that product deliveries are on target starting from the second quarter of 2020. We are also developing robust new product cycles this year that will solve the growing need for devices that enable remote productivity, education and entertainment.

Creating Virtual Experiences

With social distancing on the rise, ASUS is harnessing virtual technology to enable consumers and participants to vividly experience our events and products while protecting their health.

Assisting Institutions with Digital Solutions

We have donated multiple ASUS products to medical facilities in order to aid medical workers, provided digital infrastructure to assist medical-facility operations and are developing plans to donate devices to schools in highly affected areas. One example is a recent donation of ASUS smartphones and smartwatches to assist medical workers in Taiwan with the fight against COVID-19. Physiological data of suspected cases can be monitored in real time with the health-data-tracking function of our smartwatches, leading to minimum direct contact between medical workers and patients' greatly reducing infection risk. Medical workers are able to analyze the changes in patients' physiological conditions, and therefore are able to make timely decisions to effectively manage patient health. We believe that it is our responsibility to take part in the fight against COVID-19 by leveraging our technology.

ASUS strives to empower everyone with technology and will persist in solving the growing consumer needs for technology that enables remote productivity, education and entertainment.

ASUS will continue to optimize the way we are handling the current situation, and we hope everyone in our community stays safe and healthy during this time.