[NUC] Identify Devices with Errors in Device Manager for the NUC

What are you seeing?

Device Manager shows one or more errors (Yellow bangs) in the list of devices.  Errors in Device Manager usually occur if:

  • There is a missing driver that needs to be installed or
  • A driver isn't working properly.

 

TipMost driver issues can be resolved by using Driver and Support Assistant (IDSA). IDSA will identify the drivers necessary to remove yellow bangs in device manager, and ensure you're using the latest drivers

 

Manually Install Drivers: How to identify what device is having issues and the proper driver to be installed

To identify the device that needs a driver:

  1. Press the Windows Key and X keys together and select Device Manager.
  2. Double-click the device with the error (a question mark or exclamation point) and select Properties.
  3. See example of Yellow Bang on PCI Device below:

Device Manager with PCI Device selected

  1. Go to the Details tab and select Hardware IDs.
  2. The vendor ID and device ID display as VEN_xxxx&DEV_xxxx. (Some devices show these values as VID_xxxx&PID_xxxx) 
     

PCI Device Properties

  1. Once you know your Vender and Device ID, refer to the Device Tables section below and find the section labeled for your NUC Model. That link will take you to a table of hardware IDs associated with that NUC as well as the following:
    • The driver you need to download and how
    • Device Manager Category (where the device should appear)
    • Device Description
Tip
  • Easily search the page for your specific product
    • Press Control+f (Mac users use Command+f 
    • Enter NUC Model

 

Device Tables

NUC 13

NUC 12

NUC 11

NUC 10

NUC 9

NUC 8

NUC 7

NUC 6

NUC Kit NUC6CAYH, NUC6CAYS
Device Manager CategoryDevice DescriptionHardware IDDriver Needed
BluetoothWireless Bluetooth®VID_8087&PID_0AA7Bluetooth
Display adaptersHD GraphicsVEN_8086&DEV_5A85Graphics
Human Interface DevicesITECIR Infrared ReceiverVEN_ITE&DEV_8708Consumer Infrared
Memory technology devicesRealtek* PCIE Card ReaderVEN_10EC&DEV_5229Card Reader
Network adaptersRealtek PCIe GBE Family ControllerVEN_10EC&DEV_8168Network
Network adaptersDual Band Wireless-AC 3168VEN_8086&DEV_24FBWireless
Sound, video, and game controllersDisplay AudioVID_8087&PID_280AGraphics
Sound, video, and game controllersRealtek High Definition AudioVEN_10EC&DEV_0283Audio
System devicesSerial IO GPIO Host ControllerVEN_INT&DEV_3452Serial IO
System devicesSerial IO I2C Host ControllerVEN_8086&DEV_5AACSerial IO
System devicesSerial IO SPI Host ControllerVEN_8086&DEV_5AC2 
VEN_8086&DEV_5AC4 
VEN_8086&DEV_5AC6
Serial IO
System devicesSerial IO UART Host ControllerVEN_8086&DEV_5ABCSerial IO
System devicesTrusted Execution Engine InterfaceVEN_8086&DEV_5A9A 
VEN_8086&DEV_5A9E
TXE
NUC Kit NUC6i7KYK
Device Manager CategoryDevice DescriptionHardware IDDriver Needed
BluetoothWireless Bluetooth®VID_8087&PID_0A2BBluetooth
Display adaptersIris™ Pro Graphics 580VEN_8086&DEV_193BGraphics
Human Interface DevicesNuvoton SIO CIR Device DriverVEN_NTN&DEV_0530Consumer Infrared
Network adaptersEthernet Connection I219-LMVEN_8086&DEV_15B7Network
Network adaptersDual Band Wireless-AC 8260VEN_8086&DEV_24F3Wireless
Sound, video, and game controllersRealtek* High Definition AudioVEN_10EC&DEV_0283Audio
Sound, video, and game controllersDisplay AudioVEN_8086&DEV_2809Graphics
Storage controllersBayHubTech Integrated MMC/SD controllerVEN_1217&DEV_8621Card Reader
System devicesManagement Engine InterfaceVEN_8086&DEV_A13AManagement Engine
System devices (hidden)Thunderbolt™ ControllerVEN_8086&DEV_1575Thunderbolt
Universal Serial Bus controllersUSB 3.0 eXtensible Host Controller (in Windows 7*) 
OR 
USB 3.0 Host Controller Adaptation Driver (in Windows 8.1*)
VEN_8086&DEV_A12FUSB 3.0
NUC Kit NUC6i5SYK, NUC6i5SYH, NUC6i3SYK, NUC6i3SYH
Device Manager CategoryDevice DescriptionHardware IDDriver Needed
BluetoothWireless Bluetooth®VID_8087&PID_0A2BBluetooth
Display adaptersIris™ Graphics 540VEN_8086&DEV_1926Graphics
Human Interface DevicesITECIR Infrared ReceiverVEN_ITE&DEV_8713Consumer Infrared
Network adaptersEthernet Connection I219-VVEN_8086&DEV_1570Network
Network adaptersDual Band Wireless-AC 8260VEN_8086&DEV_24F3Wireless
Sound, video, and game controllersRealtek* High Definition AudioVEN_10EC&DEV_0283Audio
Sound, video, and game controllersDisplay AudioVEN_8086&DEV_2809Graphics
System devicesManagement Engine InterfaceVEN_8086&DEV_9D3AManagement Engine
System devicesSerial IO GPIO Host ControllerVEN_INT&DEV_344BSerial IO
System devicesSerial IO UART Host ControllerVEN_8086&DEV_9D27Serial IO
Universal Serial Bus controllersUSB 3.0 eXtensible Host Controller (in Windows 7*) 
OR 
USB 3.0 Host Controller Adaptation Driver (in Windows 8.1*)
VEN_8086&DEV_9D2FUSB 3.0

NUC 5

NUC Kit NUC5PPYH
Device Manager CategoryDevice DescriptionHardware IDDriver Needed
BluetoothWireless Bluetooth®VID_8087&PID_0A2ABluetooth
Display adaptersHD GraphicsVEN_8086&DEV_22B1Graphics
Human Interface DevicesITECIR Infrared ReceiverVEN_ITE&DEV_8713Consumer Infrared
Network adaptersRealtek* PCIe GBE Family ControllerVEN_10EC&DEV_8168Network
Network adaptersDual Band Wireless-AC 3165VEN_8086&DEV_3165Wireless
Sound, video, and game controllersRealtek High Definition AudioVEN_10EC&DEV_0283Audio
Sound, video, and game controllersDisplay AudioVEN_8086&DEV_2883Graphics
System devicesSerial IO GPIO Host ControllerVEN_INT&DEV_33FFSerial IO
System devicesSerial IO UART Host ControllerVEN_8086&DEV_228ASerial IO
System devicesSerial IO I2C ES Host ControllerVEN_8086&DEV_22C1Serial IO
System devicesTrusted Execution Engine InterfaceVEN_8086&DEV_2298Trusted Execution Engine (TXE)
Universal Serial Bus controllersUSB 3.0 eXtensible Host Controller (in Windows 7*) 
OR 
USB 3.0 Host Controller Adaptation Driver (in Windows 8.1*)
VEN_8086&DEV_22B5USB 3.0
NUC Kit NUC5PGYH
Device Manager CategoryDevice DescriptionHardware IDDriver Needed
BluetoothWireless Bluetooth®VID_8087&PID_0A2ABluetooth
Display adaptersHD GraphicsVEN_8086&DEV_22B1Graphics
Human Interface DevicesITECIR Infrared ReceiverVEN_ITE&DEV_8713Consumer Infrared
Network adaptersRealtek* PCIe GBE Family ControllerVEN_10EC&DEV_8168Network
Network adaptersDual Band Wireless-AC 3165VEN_8086&DEV_3165Wireless
Sound, video, and game controllersRealtek High Definition AudioVEN_10EC&DEV_0283Audio
Sound, video, and game controllersDisplay AudioVEN_8086&DEV_2883Graphics
System devicesSerial IO GPIO Host ControllerVEN_INT&DEV_33FFSerial IO
System devicesSerial IO UART Host ControllerVEN_8086&DEV_228ASerial IO
System devicesSerial IO I2C ES Host ControllerVEN_8086&DEV_22C1Serial IO
System devicesTrusted Execution Engine InterfaceVEN_8086&DEV_2298Trusted Execution Engine (TXE)
NUC Kit NUC5CPYH
Device Manager CategoryDevice DescriptionHardware IDDriver Needed
BluetoothWireless Bluetooth®VID_8087&PID_0A2ABluetooth
Display adaptersHD GraphicsVEN_8086&DEV_22B1Graphics
Human Interface DevicesITECIR Infrared ReceiverVEN_ITE&DEV_8713Consumer Infrared
Network adaptersRealtek* PCIe GBE Family ControllerVEN_10EC&DEV_8168Network
Network adaptersDual Band Wireless-AC 3165VEN_8086&DEV_3165Wireless
Sound, video, and game controllersRealtek High Definition AudioVEN_10EC&DEV_0283Audio
Sound, video, and game controllersDisplay AudioVEN_8086&DEV_2883Graphics
System devicesSerial IO GPIO Host ControllerVEN_INT&DEV_33FFSerial IO
System devicesSerial IO UART Host ControllerVEN_8086&DEV_228ASerial IO
System devicesSerial IO I2C ES Host ControllerVEN_8086&DEV_22C1Serial IO
System devicesTrusted Execution Engine InterfaceVEN_8086&DEV_2298Trusted Execution Engine (TXE)
Universal Serial Bus controllersUSB 3.0 eXtensible Host Controller (in Windows 7*) 
OR 
USB 3.0 Host Controller Adaptation Driver (in Windows 8.1*)
VEN_8086&DEV_22B5USB 3.0
NUC Kit NUC5i7RYH, NUC5i5RYH, NUC5i5RYHS, NUC5i5RYK, NUC5i3RYH, NUC5i3RYHS, NUC5i3RYHSN, NUC5i3RYK
Device Manager CategoryDevice DescriptionHardware IDDriver Needed
BluetoothWireless Bluetooth®VID_8087&PID_0A2ABluetooth
Display adaptersHD Graphics 5500 or 
Iris® Graphics 6100
VEN_8086&DEV_1616 or 
VEN_8086&DEV_1626 or 
VEN_8086&DEV_162B
Graphics
Human Interface DevicesNuvoton SIO CIR Device DriverVEN_NTN&DEV_0530Consumer Infrared
Network adaptersEthernet Connection I218-VVEN_8086&DEV_15A3Network
Network adaptersDual Band Wireless-AC 7265VEN_8086&DEV_095AWireless
Sound, video, and game controllersRealtek* High Definition AudioVEN_10EC&DEV_0283Audio
Sound, video, and game controllersDisplay AudioVEN_8086&DEV_2808Graphics
System devicesManagement Engine InterfaceVEN_8086&DEV_9CBAManagement Engine
Universal Serial Bus controllersUSB 3.0 eXtensible Host Controller (in Windows 7*)VEN_8086&DEV_9CB1USB 3.0
NUC Kit NUC5i5MYHE, NUC Board NUC5i5MYBE
Device Manager CategoryDevice DescriptionHardware IDDriver Needed
Display adaptersHD Graphics 5500VEN_8086&DEV_1616Graphics
Network adaptersEthernet Connection I218-LMVEN_8086&DEV_15A2Network
Sound, video, and game controllersAudio - Realtek*VEN_10EC&DEV_0283Audio
Sound, video, and game controllersDisplay AudioVEN_8086&DEV_2808Graphics
System devicesManagement Engine InterfaceVEN_8086&DEV_9CBAManagement Engine
System devicesSerial IO GPIO Host Controller (in Windows 8.1 64-bit)VEN_INT&DEV_3437Serial IO
System devicesSerial IO I2C Host Controller (in Windows 8.1 64-bit)VEN_INT&DEV_3432 
VEN_INT&DEV_3433
Serial IO
Universal Serial Bus controllersUSB 3.0 eXtensible Host Controller (in Windows 7*)VEN_8086&DEV_9CB1USB 3.0
NUC Kit NUC5i3MYHE, NUC Board NUC5i3MYBE
Device Manager CategoryDevice DescriptionHardware IDDriver Needed
Display adaptersHD Graphics 5500VEN_8086&DEV_1616Graphics
Network adaptersEthernet Connection I218-VVEN_8086&DEV_15A3Network
Sound, video, and game controllersRealtek* High Definition AudioVEN_10EC&DEV_0283Audio
Sound, video, and game controllersDisplay AudioVEN_8086&DEV_2808Graphics
System devicesManagement Engine InterfaceVEN_8086&DEV_9CBAManagement Engine
System devicesSerial IO GPIO Host Controller (in Windows 8.1 64-bit)VEN_INT&DEV_3437Serial IO
System devicesSerial IO I2C Host Controller (in Windows 8.1 64-bit)VEN_INT&DEV_3432 
VEN_INT&DEV_3433
Serial IO
Universal Serial Bus controllersUSB 3.0 eXtensible Host Controller (in Windows 7*)VEN_8086&DEV_9CB1USB 3.0

NUC Kit with Atom® Processors

NUC Kit DE3815TYKHE, NUC Board DE3815TYBE
Device Manager CategoryDevice DescriptionHardware IDDriver Needed
Display adaptersHD GraphicsVEN_8086&DEV_0F31Graphics
Network adaptersRealtek* PCIe GBE Family ControllerVEN_10EC&DEV_8168Network
Sound, video, and game controllersRealtek High Definition AudioVEN_10EC&DEV_0283Audio
Sound, video, and game controllersDisplay AudioVEN_8086&DEV_2882Graphics
System devicesSideband Fabric DeviceVEN_INT&DEV_33BDMailbox Interface (MBI)
System devicesGPIO ControllerVEN_INT&DEV_33FCSystem on a Chip
System devicesI2C ControllerVEN_8086&DEV_0F41System on a Chip
System devicesTrusted Execution Engine InterfaceVEN_8086&DEV_0F18Trusted Execution Engine (TXE)
Universal Serial Bus controllersUSB 3.0 eXtensible Host Controller (in Windows 7*)VEN_8086&DEV_0F35USB 3.0

Legacy NUC Kits

NUC Kit D54250WYK, D54250WYKH, D34010WYK, D34010WYKH and NUC Board D54250WYB, D34010WYB
Device Manager CategoryDevice DescriptionHardware IDDriver Needed
Display adaptersHD Graphics 5000VEN_8086&DEV_0A26Graphics
Human Interface DevicesNuvoton SIO CIR Device DriverVEN_NTN&DEV_0530Consumer Infrared
Network adaptersEthernet Connection I218-VVEN_8086&DEV_1559Network
Sound, video, and game controllersRealtek* High Definition AudioVEN_10EC&DEV_0283Audio
Sound, video, and game controllersDisplay AudioVEN_8086&DEV_2807Graphics
System devicesManagement Engine InterfaceVEN_8086&DEV_9C3AManagement Engine
Universal Serial Bus controllersUSB 3.0 eXtensible Host Controller (in Windows 7*)VEN_8086&DEV_9C31USB 3.0
NUC Kit DN2820FYKH
Device Manager CategoryDevice DescriptionHardware IDDriver Needed
BluetoothWireless Bluetooth®VEN_8086&DEV_07DCBluetooth
Display adaptersHD GraphicsVEN_8086&DEV_0F31Graphics
Human Interface DevicesITECIR Infrared ReceiverVEN_ITE&DEV_8713Consumer Infrared
Network adaptersRealtek* PCIe GBE Family ControllerVEN_10EC&DEV_8168Network
Network adaptersWireless-N 7260VEN_8086&DEV_08B1Wireless
Sound, video, and game controllersRealtek High Definition AudioVEN_10EC&DEV_0283Audio
Sound, video, and game controllersDisplay AudioVEN_8086&DEV_2882Graphics
System devicesSideband Fabric DeviceVEN_INT&DEV_33BDMailbox Interface (MBI)
System devicesTrusted Execution Engine InterfaceVEN_8086&DEV_0F18Trusted Execution Engine (TXE)
Universal Serial Bus controllersUSB 3.0 eXtensible Host Controller (in Windows 7*)VEN_8086&DEV_0F35USB 3.0
NUC Kit DC53427HYE, NUC Board D53427RKE
Device Manager CategoryDevice DescriptionHardware IDDriver Needed
Display adaptersHD Graphics 4000VEN_8086&DEV_0166Graphics
Network adapters82579LM Gigabit Network ConnectionVEN_8086&DEV_1502Network
Sound, video, and game controllersDisplay AudioVEN_8086&DEV_2806Graphics
System devicesManagement Engine InterfaceVEN_8086&DEV_1E3AManagement Engine
Universal Serial Bus controllersUSB 3.0 eXtensible Host Controller (in Windows 7*)VEN_8086&DEV_1E31USB 3.0
NUC Kit DCCP847DYE, NUC Board DCP847SKE
Device Manager CategoryDevice DescriptionHardware IDDriver Needed
Display adaptersHD GraphicsVEN_8086&DEV_0106Graphics
Network adapters82579V Gigabit Network ConnectionVEN_8086&DEV_1503Network
Sound, video, and game controllersDisplay AudioVEN_8086&DEV_2806Graphics
System devicesManagement Engine InterfaceVEN_8086&DEV_1E3AManagement Engine
NUC Kit DC3217IYE, NUC Board D33217GKE
Device Manager CategoryDevice DescriptionHardware IDDriver Needed
Display adaptersHD Graphics 4000VEN_8086&DEV_0166Graphics
Network adapters82579V Gigabit Network ConnectionVEN_8086&DEV_1503Network
Sound, video, and game controllersDisplay AudioVEN_8086&DEV_2806Graphics
System devicesManagement Engine InterfaceVEN_8086&DEV_1E3AManagement Engine
NUC Kit DC3217BY, NUC Board D33217CK
Device Manager CategoryDevice DescriptionHardware IDDriver Needed
Display adaptersHD Graphics 4000VEN_8086&DEV_0166Graphics
Sound, video, and game controllersDisplay AudioVEN_8086&DEV_2806Graphics
System devicesManagement Engine InterfaceVEN_8086&DEV_1E3AManagement Engine
Related topic
Identify Devices with Errors in Device Manager for NUC Compute Elements