[Lyra][Trouble shooting] What can I do when the speed of Lyra drops? | Official Support

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Product Lyra

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[Lyra][Trouble shooting] What can I do when the speed of Lyra drops?

When you find the speed of Lyra obviously drops or connection issue , please follow the below steps for troubleshooting:

1. Check the network map topology on your app to find which Lyra gets weak signal and move the weak Lyra device closer to the primary one for better and stronger signal.

2. Check the network map topology on your app to see if there are too many Lyra devices in one Lyra system. (Suggested max quantity of Lyra device is 5)

3. Please connect modem to your PC/NB with wire and check whether modem network speed is normal or not.

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