ASUS Repair Information

ASUS Repair Information

Receive the most-trusted repair support from ASUS.  Access to Genuine parts, tools, and documentation to keep your favorite ASUS products running longer for less.

How will parts and/or tools be made available?

·         For Out-of-Warranty Related / Spare Part and/or Tool Purchases

Spare parts and/or tools are available for purchase from the 3rd party websites listed.  To visit the 3rd party websites please select a link and click below:

a)       https://www.a-accessories.com/

b)       https://www.impactcomputers.com/asus-parts.html

c)       https://mycomputerpart.net/collections/asus

How will documentation be made available?

Expanding on the progress of the Customer Self Repair program, more Customer Self Repair Guides are made available. These guides will be easily accessible in the Manual & Document section on product support pages for In-Warranty and Out-of-Warranty customers.

1)       Service Home Page:  https://www.asus.com/us/support

2)      Go to the ASUS Support site -> Click Download Center -> Enter your product model.

3)      Click Manual & Document and choose the Repair Guide as it shows on the screen.

What are my service and repair options?

• For devices still In-Warranty you may request an RMA from ASUS here:  https://www.asus.com/us/site/ASUS-Repair-Services/

• If you prefer alternative options for your service and support please review below.

• To learn more about roubleshooting for In-Warranty Repair or Out-of-Warranty Repair via quotation visit this link:  https://www.asus.com/us/site/ASUS-Repair-Services/
• To learn more about Customer Self Repair and Diagnostic options visit this link: https://www.asus.com/us/support/customer-self-repair
• For spare part and/or tool purchasing please select one of our 3rd party links referenced above.