[Chromebook] Zero-touch enrollment (ZTE)

Zero-touch enrollment (ZTE)

Chrome OS zero-touch enrollment is an alternative to manually enrolling devices, where a pre-provisioning partner (device manufacturer, distributor or reseller) sends instructions to Google to automatically enroll a Chrome device into a customer’s domain after a device is turned on and connected to the internet. For more details, please refer to Chrome Enterprise and Education Help.

Note: If a business user would like to import the Zero-touch enrollment feature, please the system administrator to contact ASUS.

 

How to use Zero-touch enrollment

  1. Press Power Button to enter Welcome screen. Then press the Alt + V key to confirm whether the upper-right corner ZTE is checked and ADID and SN values are correct①. 
  2. If ADID and SN are correct, please click [Let’s go]②. 
  3. Choose a Wi-Fi connection, and then click [Next]③. 
  4. Please read Google terms of service, and then click [Accept and continue]④. 
  5. Chromebook is checking for updates, please wait patiently. 
  6. Chromebook is determining device configuration, please wait patiently. 
  7. Chromebook is enrolling device, please wait patiently. 
  8. After the Enterprise enrollment complete notice shows up, Zero-touch enrollment is finished. Please click [Done]⑤ to use your Chromebook. 

If you encounter any issues with the above steps, please record a video during the enrollment process. Then, please contact ASUS and provide your ADID, SN, Hardware model, Domain, and Device pre-provision token.

 

Zero-touch enrollment Q&A

Q1: If I see “Who’s using this Chromebook” instead of “Enterprise enrollment” during the enrollment process, what can I do?

A1: Please contact Google and provide your ADID and SN. You can press the Alt + V key to see ADID and SN values in the upper-right corner.

 

Q2: If I see “Enrollment Error” instead of “Enterprise enrollment complete”, what can I do?

A2. Please contact Google and provide your ADID and SN. You can press the Alt + V key to see ADID and SN values in the upper-right corner.

 

Any questions, you may visit Google support web (https://support.google.com/chrome/a/answer/10130175) to have more information.