[Smart Glasses] ROG XREAL R1 Glasses and Dock Frequently Asked Questions (FAQ)

A: When registering the product, please check the product serial number at the bottom of the outer box packaging.

A: The firmware update file can bedownloaded here, and the detailed update steps are integrated within the firmware package.

A: ROG XREAL R1 supports up to a 240Hz refresh rate. This refresh rate is achieved through image processing technology, which first downscales the image and then upscales it back to 1920x1080 to achieve a 240Hz display effect (see Q2 for more details).

A: ROG XREAL R1 adopts Sony's advanced image technology. To achieve the 240Hz refresh rate on the micro-OLED panel, the image is first downscaled from the original resolution to 1920x540, then upscaled back to 1920x1080. Due to this scaling process, compared to the native resolution, some image details and sharpness may be sacrificed.

A: We offer two interpupillary distance versions to ensure you choose the model that best fits you. Please note that selecting the incorrect interpupillary distance may result in unclear or incomplete images.

R1-N model: suitable for interpupillary distance range 57mm - 66mm                                             
R1-B Model: Suitable for Interpupillary Distance Range 66mm - 75mm. If your interpupillary distance is exactly 66mm, we recommend you choose the R1-B model.                                             
💡 Purchase Advice: We strongly recommend you measure your interpupillary distance before purchasing, and select the appropriate model based on your measurement results. Below are two measurement methods:

Method 1 (Precise Measurement): Visit an ophthalmology hospital or a professional optical shop to obtain accurate interpupillary distance data, so you can choose the most suitable model.                                             
Method 2 (Quick Measurement): ROG XREAL R1 provides an online browser-based quick interpupillary distance measurement tool. Please click the link to proceed:                                             
ROG XREAL R1 Gaming AR Glasses - Exclusive IPD Interpupillary Distance Camera Measurement, after measuring, select the appropriate model based on your interpupillary distance information.                                             
🌟 Friendly Reminder: If your interpupillary distance (IPD) happens to be right at the threshold or slightly exceeds the recommended range, you can still optimize your wearing experience by changing the nose pad or adjusting the angle of the temple arms. Additionally, you can double tap the menu key to access the OSD menu and manually fine-tune the IPD for an even better screen fit.

A: We offer two different sizes of glasses specifically designed to accurately match different interpupillary distances (IPD). This is a physical hardware alignment in optical design rather than simply adjusting the frame. By ensuring your line of sight is perfectly aligned with the optical center of the lenses, we can effectively eliminate parallax errors and significantly reduce eye fatigue during extended use. The two sizes are suitable for users with IPDs of 57~66mm and 66~75mm, respectively (see Q3 for details). You may refer to the ROG XREAL R1 Gaming AR Glasses - Dedicated IPD Camera Measurement for your IPD measurement.

A: ROG XREAL R1 uses multi-axis adjustable temple arms and a high-flexibility, resilient material design, allowing it to adapt to various head shapes. This flexible structure specifically takes into account the physical space required for professional gaming headphones, increasing wearing flexibility and ensuring users maintain long-term comfort while wearing over-ear headphones.

A: GamePlus's FPS counter detects the input signal frequency.

A: The Dock is designed as the central hub for all settings, allowing users to directly fine-tune all detailed settings through hardware controls, including brightness and electrochromic levels, without the need for additional software operations.

A: Yes. The Dock's ID design elements are inspired by ROG design language, emphasizing sleekness and a sense of speed. We conducted rigorous thermal testing, evaluated cooling patterns, and ensured effective cooling design is implemented when necessary.

A: Not supported.

A: The Dock is designed to serve as a central hub for multiple desktop devices (such as game consoles, PCs, or desktop computers), so signal switching function is the top priority. We mainly focus on fixed usage scenarios. The Dock uses DC-IN for power and can provide 5V/1.5A of power via a USB power interface (such as a USB charger), which is fully sufficient to support the simultaneous operation of the Dock and R1 glasses.

A: Yes, the Dock's Sniper Mode is one of our exclusive GamePlus enhancement features developed specifically for competitive gaming. It performs hardware-level pixel magnification in the center area of the glasses, helping players practice their skills in games. It is a hardware-assisted tool designed for core eSports players.

A: The Dock will read the settings of the connected glasses. Therefore, when you switch to different ROG XREAL R1 glasses, the Dock will implement their respective settings according to the configuration of that pair of glasses.

A: The Dock's maximum video signal compatibility is 4K 60Hz. The Dock mainly handles signal transmission and switching and does not perform signal compression or frame rate boost. The 240Hz frame rate boost for glasses is handled by the processor inside the glasses.

A: When the glasses are connected to the Dock, the buttons on the glasses cannot control the OSD (On-Screen Display).

At this time, operation is taken over by the five-way key on the ROG Control Dock, providing complete control functionality. This is the current product design for Dock mode, centralizing operations on the Dock to ensure a stable and consistent user experience.

A: The ROG XREAL R1 series glasses have a total of three button groups, with the following functions:

 Quick Button: (Please refer to the product manual for specific functions, such as quick mode switching, screen reset, etc.)                                             
 Menu Button: (Please refer to the product manual for specific functions, such as double-click to enter the OSD menu, single click to confirm, etc.)                                             
 +/- Button (+/- button): (You can refer to the product manual for specific functions, such as adjusting brightness, volume, menu navigation, etc.)

A: The screen distance of ROG XREAL R1 supports adjustment between 1-10 meters, and the screen size (FOV=57) supports 34-556 inches. You can flexibly adjust according to your personal needs. Adjustment methods:

  1. Double-click the menu button to enter the OSD interface.                                             
  2. Use the +/- button to scroll up and down to select the "Spatial Screen" option, then click the menu button to enter.                                             
  3. Use the +/- button to scroll up and down to select the item you want to adjust (such as "Screen Distance" or "Screen Size"), then click the menu button to enter.

                                               
   4. Use the +/- keys to adjust (press and hold for fine-tuning).                                             
   5. After adjusting the screen to the appropriate distance and size, double-click the menu key to exit the interface.

A: ROG XREAL R1 can be connected to Nintendo Switch or Switch 2 through the ROG Control Dock. Connection steps:

①Connect the dock of Switch or Switch 2 to the HDMI port of the ROG Control Dock using an HDMI cable.                                             
②Connect the ROG XREAL R1 glasses to the Dock to use them. Other consoles that support HDMI or DisplayPort output can also be used through the ROG Control Dock adapter.                   

A: After connecting the ROG XREAL R1 glasses to the device, video and audio output can usually be ensured. For audio output, the glasses support two audio protocols: UAC (USB Audio Channel) and DP Audio, with UAC audio used by default. If there is no sound or the device cannot detect the R1 when connected to certain devices, try switching to the DP audio protocol. Some devices (such as PlayStation, Xbox, or other HDMI-based devices) may need to switch to DP audio to ensure normal audio output. Adjustment method: Double-click the Menu button → Select "Sound" → Select "Audio Protocol" → Change to "DP".

A: In hover mode, image stability is the key to a good experience. We provide adjustment and setting methods for two scenarios to help you get a more stable image:

Scenario 1: On a moving vehicle                                             
The hovering and anti-shake features of the glasses display are achieved by recalculating the screen position using the accelerometer. On transportation such as the subway, airplane, high-speed rail, or highway, acceleration, deceleration, and turning of the vehicle will affect the accelerometer, which may cause the hovering screen to “drift”.                                             
Our suggestion: To keep the screen stable, it is recommended to use “Follow Mode” first when you are on moving transportation.                                             
Situation 2: Using in a stationary environment                                             
If you encounter screen drift or instability in a stationary environment, we recommend checking and adjusting as follows:                                             
Check for magnetic objects: Magnetic objects or items that produce a magnetic field may affect the stability of the screen’s hovering. Please check if there are such items in your environment.                                             
Reconnect the glasses: Reconnecting the glasses can recalibrate the on-screen hovering, which helps improve instability issues.                                             
Calibrate the sensor: Recalibration allows the sensor to return to optimal condition. Calibration method: Double-tap the menu button → Select "Display Information" → Select "Sensor Calibration".                    

A: When the screen appears tilted, you can first try to recenter the screen and adjust the angle of the temple arms and nose pads to see if the display returns to normal. At the same time, ROG XREAL R1 provides the "Screen Adjustment" function, which supports fine-tuning the screen at three angles to help solve issues like a tilted display. Adjustment steps: Double-tap the menu button → Select "Spatial Screen" → Select "Screen Adjustment" → Adjust the screen angle as needed.

A: The distance and size of the screen are key to user experience, and every user will have different requirements for screen distance and size depending on the scenario. The ROG XREAL R1 glasses support screen distance adjustment from 1-10 meters, and screen size (FOV=57) from 34-556 inches. Since "best experience" is subjective, it is difficult to give a fixed value. However, based on daily usage habits, here are some adjustment data for different scenarios for your reference:

 -Movies & Games: For a more immersive theater-level experience, I usually set the screen distance to 10 meters and adjust the screen size to almost fill my field of view, then make fine adjustments as needed.- Daily office work: To simulate an efficient "extended display," the distance is generally set to 1 meter and the size to 32 inches. If you need to handle multiple pages at once, turn on the 32:9 ultra-wide mode to arrange several pages on the screen, improving operational convenience.

A: To help you obtain a clearer picture experience, we have compiled the following recommendations:Phase 1: Before purchase (for first-time buyers of ROG XREAL R1 only)Choose the appropriate interpupillary distance model: Based on your measured interpupillary distance, select the corresponding R1-N model (57mm-66mm) or R1-B model (66mm-75mm) product. Please refer to Q3 in Section 1 for the measurement method.Phase 2: During purchase (for users who require vision correction only)Matching with refractive lenses: If you have vision correction needs such as myopia or hyperopia, it is recommended to purchase glasses with refractive lenses.You can visit the ROG XREAL R1 official website to make a purchase. Before buying, please be sure to confirm your eye exam information (myopia/hyperopia/amblyopia/astigmatism prescription, pupil distance, axis).Alternatively, you can use the included myopia lens frame and go to an optical store to order lenses with the appropriate prescription.Step 3: After receiving the glassesRemove the protective film: After unpacking, be sure to completely remove the protective film from the outer lens and the optical module.Step 4: When using the glasses                                             
Adjust wearing angle: Adjust the size of the nose pads and the angle of the temples, observe the screen status, and adjust to the most comfortable and clearest wearing angle.                                             
Adjust screen size and brightness:                                             
Screen: Double-tap the menu button to enter the OSD menu, select "Spatial Screen" → "Screen Size" and "Screen Distance", and adjust to the size you find comfortable.                                             
Brightness: Press the "+/- button" on the temple to select "Brightness" and adjust the screen brightness.                                           

A: When there is no display, no response, or a black screen, it is usually due to connection issues. Since ROG XREAL R1 does not have independent power supply capability and requires DP Alt-Mode protocol input for image information, please first make sure the following basic conditions are met:

Power Supply and Protocol: The device you are connecting can supply power to the glasses and supports USB-C DP Alt-Mode protocol output.                                              
DP (DisplayPort) is a digital interface standard used for transmitting video and audio data, commonly used to connect computers to monitors or other display devices.                                              
Cable Connection: It is recommended to use the official included connection cable. Please ensure that the port is free of foreign objects and that both the glasses end and the device end of the cable are connected correctly and securely.                                              
Important Note: Do not connect the glasses directly to a power source or a power bank.                                              
Troubleshooting by Situation: If the basic conditions and glasses are all confirmed to be correct, please refer to the following troubleshooting methods:

Case 1: Connecting a phone or tablet (please first ensure the device supports USB-C DP Alt-Mode)

[Reconnect] Disconnect the glasses and then reconnect the device, and check if the display appears normally.                                             
[Change Device] If the above steps still do not solve the problem, you can try changing to another device or connection cable for testing. If it displays normally after switching to another device, the glasses are functioning properly. The previously connected device may be temporarily unable to output the image correctly due to compatibility issues. You can report the model of that device to customer service, and we will further verify compatibility and evaluate adaptability. (Supplementary note: Different device manufacturers may have different system settings, and the device’s video signal output could vary, leading to potential compatibility issues.)                                             
Situation 2: Connecting to a computer (Please make sure your device supports USB-C DP Alt-Mode first)

[Windows Computer] Try pressing Win + P to open the display settings and select “Mirror Mode” to see if it displays correctly. Also, check if your graphics card driver is the latest version; if there is an update, try upgrading the driver before connecting the glasses again.                                             
[Mac Computer] Go to Mac system settings → Displays, check if “Mirror Screen Mode” is selected, and after switching, see if the glasses can display properly.                                             
[Change Device] If the above steps still do not resolve the issue, you can try changing to another device or connection cable for testing. If it displays normally after switching to another device, the glasses are functioning properly. The previously connected device may be temporarily unable to output the image correctly due to certain issues. You can report the situation of that device to customer service, and we will further check the situation. (Supplementary note: Some self-built computers may have more complex situations, and may require detailed checks to resolve the issue.)                                             
Scenario Three: Connecting Steam Deck / ROG Handheld

[Steam Deck] If your Steam Deck has dual systems installed (Steam OS/Windows), and you experience a black screen in Windows, it is recommended to update the Windows drivers first before trying to connect.                                             
[Reconnect] Unplug the glasses, wait a moment, and then reconnect the device to see if the display returns to normal.                                             
[Change Device] If the above steps do not resolve the issue, try using a different device or cable for testing.                                             
Scenario Four: Connecting Switch / Switch OLED

ROG XREAL R1 can be used with the ROG Control Dock accessory. Connect the Switch or Switch 2 dock to the HDMI port on the ROG Control Dock using an HDMI cable, then connect the ROG XREAL R1 glasses to the ROG Control Dock to use them smoothly.                                             
If the above methods do not resolve your issue, please contact ASUS customer service center for issue confirmation and further troubleshooting.

A: The ROG XREAL R1 series glasses use Sony Micro-OLED screen with a binocular resolution of up to 3840x1080, delivering sharp and clear visuals in daily use. For the best text display effect, please refer to the following suggestions:

Wearing adjustments before use:                                             
①Select a suitable nose pad, which can be gently bent for the best fit.                                             
②Adjust the angle of the temple arms, tilt up or down slightly to find the most suitable viewing angle (there are 3 adjustable positions in total).     
③ If you are nearsighted or farsighted, please use with prescription lenses to obtain the clearest image quality.     
Optimization when reading smaller or finer text:     
① [Text Optimization] Double-click the menu button to enter the OSD menu → Select "Display" → Select "Text Optimization". You can make adjustments according to your actual experience.     
②[Screen Adjustment] Zooming in or enlarging the screen can provide a better text reading experience. Adjustment method: Double-tap the menu button to enter the OSD menu → Select "Spatial Screen" → Select "Screen Distance" and "Screen Size" to make adjustments.

A: Under normal circumstances, when using the glasses to connect to a device for screen casting, the device screen needs to remain on. If you use the following devices, you can follow the corresponding steps to watch movies with the screen off:

[Apple phone/tablet] Currently, "Bilibili", "Tencent Video", "Tencent Sports", and Apple native apps that support AirPlay can achieve screen-off viewing, while other apps still require the screen to stay on.                                             
[Samsung phone] If you are using a Samsung phone, you can turn on desktop mode (DeX) and connect the glasses. At this time, the glasses and the phone will enter "dual-screen asynchronous display" mode, the phone screen will turn off, and the glasses will continue to display normally.                                             
[Huawei phone (HarmonyOS version below 5.0)] If you are using a Huawei phone with a system version below HarmonyOS 5.0, when connecting the glasses for screen casting, select "PC mode". After the phone reaches sleep time, the screen will automatically turn off, but the display on the glasses will not be affected.                                             
[Android Tablet] If you are using a Samsung, Huawei, or LG tablet, enable Samsung DeX / Huawei Desktop Mode / LG Screen Extension Mode. When connected to the glasses, you can use them even when the screen is off. Other Android tablets cannot be used with the screen off when connected to the glasses.                                             
[Windows system laptop] If you are using a Windows system laptop, you can press Win + P keys, select "Second screen only" in the projection options, and the display will be output to the glasses for a large screen viewing experience.                                             
[Mac] If you are using a Mac and it is connected to a power source, go to "System Settings" → "Displays", set the ROG XREAL R1 AR glasses as an extended display, and set it as the main display. Then go to "System Settings" → "Battery" → "Options", and check "Prevent computer from sleeping automatically when the display is off while plugged into a power adapter" or a similar option (the actual option name may vary depending on macOS version).                                        

A: ROG XREAL R1 glasses support 120Hz high refresh rate. The actual refresh rate depends on the device you connect. On devices that support 120Hz output, the glasses can also achieve a 120Hz refresh rate. Normally, phones rarely output at 120Hz, while Windows PC and MacBook more commonly support 120Hz. After connecting the glasses to your computer, you can adjust the refresh rate in the display settings. Refresh rate adjustment method:

MacBook: After connecting ROG XREAL R1 series glasses, open "Settings" → "Displays", click "ROG XREAL R1 Display" → "Refresh Rate" to make adjustments.                                             
Windows PC: After connecting the ROG XREAL R1 AR glasses, open "Settings" → "System" → "Display", click "Advanced display settings" → select "ROG XREAL R1" → "Refresh Rate" to adjust.                           

A: When switching to Aspect Control and selecting Wide Screen Aspect Ratio mode, the resolution will switch from 1920x1080 to 3840x1080. For this function to work properly, the connected phone must also support outputting at this resolution.

A: Yes, ROG XREAL R1 AR glasses support playback of Full-width SBS (Side-by-Side) and Half-width SBS 3D videos. If you have 3D video sources, you can enjoy 3D video playback on ROG XREAL R1 glasses in the following ways:

When directly connected to a phone:                                             
①Download a player on your phone that can play 3D videos.                                             
②Download the 3D video to your phone's local storage.                                             
③Connect the glasses to your phone, open the player to find and play the video, then turn on the 3D mode of the glasses.                                             
When using with a PC:                                             
Watching online 3D videos:                                             
①Connect the glasses to your PC and set the glasses as an extended display.                                             
②Open the online 3D video with your browser and play it.                                             
③Turn on the glasses' 3D mode (follow the same method as above).                                             
④Set online 3D videos to full screen mode to watch them properly.                                             
Watching local 3D videos:                                             
①Connect the glasses to your PC, and set the glasses as an extended display.                                             
②Open the 3D video downloaded to your local device and start playback.                                             
③Turn on the 3D mode of the glasses (turn on method is the same as above), and you can watch in full screen.                             

A: When using glasses to view content, due to prolonged focus on the screen, the blinking frequency may decrease, causing tear evaporation to speed up and leading to dryness on the surface of the eyes. It is recommended to blink more often during extended use and to take breaks at regular intervals to avoid continuous usage for too long. Prolonged use of any electronic product with a screen may cause eye fatigue. At the same time, please rest assured that ROG XREAL R1 has received TÜV Rheinland certification for low blue light and flicker free. The "Eye Comfort (AR)" standard consists of several aspects including visual perception, visual health, ergonomic design, user experience, and health guidelines. AR products that meet this standard and are certified comply with strict ergonomic and user experience design requirements, including high-quality display performance, which helps enhance eye health and ensure a comfortable user experience during use. When using, please adjust the screen brightness to a suitable level according to the current ambient light to prevent rapid eye fatigue.

A: You can follow these steps to install and remove the myopia lenses:Prepare tools:  

① Prepare a fine needle or SIM card pin in advance for gently removing the plug at the ROG XREAL R1 myopia lens installation position (be careful during operation to avoid scratching the device or injuring yourself).

② Remove the fasteners: Use a fine needle or SIM card pin to remove the fasteners at the marked positions on the left and right sides of the glasses (please refer to the diagram in the included manual).                                             
③Insert the lens: According to the illustration, insert the lens into the slot to complete the installation. The removal process is similar to this.

A:When the glasses are connected to the Dock, the buttons on the glasses will not be able to control the OSD (on-screen display settings).     
Control is instead handled by the ROG Control Dock’s 5-way button, which provides full functionality.     
This is the current design behavior in Dock mode, where control is centralized on the Dock to ensure a stable and consistent user experience.

Future Update:
We are currently developing a new feature that will allow both the glasses buttons and the Dock’s 5-way button to be used simultaneously, providing greater flexibility.
👉 Expected to be available in July 2026