ASUS Business Support

All-around support for business customers

We offer all-around support for businesses of all sizes, providing dedicated assistance from the very beginning and proactively addressing your needs every step of the way. We're here to support you from first enquiry to purchase and beyond. With our flexibility and instant support, you can focus on upgrading your business to incredible heights.
Three-year International Warranty
Three-year International Warranty*
100% free of charge, with no hidden costs. Covers over 50 countries.
Comprehensive 24x7 support
Comprehensive 24x7 support
24x7 priority access to hardware and software experts.
MyASUS app
MyASUS app
This exclusive app lets you get in touch with customer service, know your device’s repair status, access product instruction manuals, etc.

More protections and support

Warranty Extension

We offer up to five years’ warranty extension for commercial laptops, desktops and all-in-one PCs, so you can enjoy continuous hardware support from us.

Next Business Day Local On-Site Service

Professional technicians repair devices at your business location with labor and parts prioritization to minimize disruption.

Local Accidental Damage Protection

Provides repair or replacement coverage for free or partial cost for drops, falls, liquid damage, electrical surges, and accidental breakage outside of normal use, once per year[3]. This coverage goes beyond our standard warranty protection, giving you added peace of mind.

HDD/SSD Retention

To secure business confidential and sensitive data, our service allows you to keep defective HDDs or SSDs that have been replaced by ASUS-authorized technicians.

Service Account Manager

Our professional and responsive technicians dedicated to your needs — so our service always comes with that personal touch.

Battery Service Package

You can extend the period of coverage beyond the standard battery warranty. With our Battery Service Package, if your laptop battery is found to be defective, a replacement battery will be provided — even once every year, if needed.

Resources

Related services

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Connect with ASUS Business

We're always there to support

*Terms and conditions apply. https://www.asus.com/support/FAQ/1041573 
*Availability or offering may vary by country. Please contact ASUS local sales for more details.
*ASUS Business Support and ASUS Business Support Plus packages are available only for ASUS ExpertBook series, ASUS ExpertCenter tower PCs and ASUS ExpertCenter AiO PCs.
*Warranty extensions for ASUS ExpertBook and ASUS Chromebook series must be purchased and activated within the warranty period of your ASUS products. All other services, including ASUS Business Support and ASUS Business Support Plus packages, must be purchased and activated within 180 days of your ASUS product invoice date.
*ASUS ExpertCenter tower PCs and ASUS ExpertCenter AiO PCs warranty extensions and all other services, including ASUS Business Support and ASUS Business Support Plus packages, must be purchased and activated within 180 days of your ASUS product invoice date.

[1].    International Warranty is available for ASUS ExpertBook and ASUS Chromebook series. When International Warranty is purchased as part of the ASUS Business Support package or ASUS Business Support Plus package, it is available only for ASUS ExpertBook. Please check availability here or contact ASUS local sales for more details.
[2].    Service levels and response times for International Warranty may vary depending on your geographic location.
[3].    With the ASUS Business Support and ASUS Business Support Plus packages, Local Accidental Damage Protection is valid only for the first year.